
Senior Services Manager – Entry Into Service
GE Aerospace
full-time
Posted on:
Location Type: Office
Location: Evendale • Ohio • United States
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Salary
💰 $135,000 - $192,050 per year
Job Level
Tech Stack
About the role
- Lead transition of complex GE products and services from development to operational deployment
- Drive planning, execution, and closure of Entry Into Service (EIS) projects for new products, services, and major upgrades
- Collaborate extensively with engineering, manufacturing, sales, product management, and customer service teams
- Serve as primary point of contact for key customers during the EIS phase
- Identify and implement improvements to the EIS process, methodologies, and tools
- Manage and optimize the allocation of resources to support EIS initiatives
- Track key performance indicators (KPIs) for EIS projects
- Ensure adequate training and documentation are provided to customers and internal teams
- Maintain clear and consistent communication with all internal and external stakeholders
Requirements
- Bachelor’s degree in Engineering, Business Administration, Project Management, or a related technical field
- Minimum of 8 years of progressive experience in project management, service delivery, or operations within a complex technical environment
- Strong understanding of complex industrial products, systems, or software
- Project Management Certification: PMP or equivalent certification preferred
- Proven leadership skills with the ability to influence and motivate cross-functional teams
- Excellent verbal and written communication skills
- Demonstrated ability to analyze complex problems and make sound decisions under pressure
- Strong customer-centric approach with a track record of building and maintaining strong customer relationships
- Ability to travel domestically and internationally as required (up to 25%)
- Familiarity with General Electric’s product portfolio and internal processes (preferred)
Benefits
- Healthcare benefits include medical, dental, vision, and prescription drug coverage
- Access to a Health Coach from GE Aerospace
- Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services
- GE Aerospace Retirement Savings Plan
- 401(k) savings plan with company matching contributions and company retirement contributions
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time off for vacation or illness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementservice deliveryoperationsresource allocationperformance indicatorsEIS processcomplex industrial productssystemssoftware
Soft skills
leadershipinfluencemotivationcommunicationproblem analysisdecision makingcustomer-centric approachrelationship building
Certifications
PMP