Gateway Services Inc.

Operations Team Member

Gateway Services Inc.

full-time

Posted on:

Location Type: Office

Location: Surrey • Canada

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Salary

💰 CA$0 - CA$22 per hour

Job Level

Junior

About the role

  • Operating the retort and supporting daily cremation processes with precision and respect
  • Creating and packaging paw prints and memorial keepsakes
  • Engraving plaques and memorial items
  • Performing quality control to ensure accuracy and excellence
  • Processing and packaging cremated remains with compassion and attention to detail
  • Monitoring equipment to ensure proper operation and submitting maintenance requests as needed
  • Maintaining daily cremation goals with a strong focus on dignity and care
  • Cleaning and maintaining cremation equipment, including processing machinery
  • Performing housekeeping duties (sweeping, mopping, vacuuming, dusting) to ensure a safe and clean workspace
  • Following all OSHA and safety protocols to protect yourself and your team
  • Supporting additional tasks as needed to help the team succeed

Requirements

  • High school diploma or equivalent
  • At least 12 months of experience in a service-related industry
  • Valid driver’s license
  • A genuine passion for pets ; caring, patient, kind, and empathetic
  • Strong customer focus with a commitment to quality, safety, and ethical standards
  • Quick thinking and effective problem-solving skills
  • A collaborative team player who is flexible and adaptable
  • Self-motivated and results-oriented mindset
  • Strong verbal communication skills
  • Excellent time management and ability to meet deadlines
  • Ability to build professional relationships with colleagues and pet parents
  • Comfort working both independently and as part of a team
  • Strong attention to detail
  • Commitment to maintaining a safe work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality controlengravingpackagingequipment monitoringhousekeepingsafety protocols
Soft Skills
compassionattention to detailcustomer focusproblem-solvingteam playerflexibilityself-motivationtime managementcommunicationrelationship building
Certifications
high school diplomavalid driver’s license