Customer Service Representative / Route Service Representative
Gateway Services Inc.
full-time
Posted on:
Location Type: Office
Location: Sacramento • California • United States
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Salary
💰 $18 - $23 per hour
About the role
- Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service
- Build trusted relationships with clinic staff and families through empathy, respect, and professionalism
- Safely handle pets in the aftercare process with dignity and care
- Manage customer needs and solve problems effectively
- Collect feedback to improve service quality and enhance the overall customer experience
Requirements
- High school diploma or GED required as minimum
- Prior experience in customer service, account management, or sales/route sales is highly desirable
- Proficiency in CRM systems and sales tracking tools
- Ability to work early morning hours, weekends, and holidays as needed
- Valid driver’s license with a clean driving record
Benefits
- Medical, Dental, and Vision Plans with low co-pays designed to support you and your family
- Company-paid Life, AD&D and LTD insurance for all full-time employees
- Critical Illness, Accident, and Pet Insurance available as voluntary benefits
- 401(k) with employer match
- Paid holidays and PTO so you can rest, recharge, and enjoy time with family
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceaccount managementsalesCRM systemssales tracking tools
Soft Skills
empathyrespectprofessionalismproblem solvingrelationship building
Certifications
high school diplomaGEDvalid driver’s license