Gateway Services Inc.

Temporary Customer Service Representative/Route Service Representative

Gateway Services Inc.

full-time

Posted on:

Location Type: Office

Location: Grafton • Ohio • United States

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Salary

💰 $17 - $22 per hour

About the role

  • Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service
  • Build trusted relationships with clinic staff and families through empathy, respect, and professionalism
  • Manage customer needs and solve problems effectively
  • Ensure clinics receive prompt and professional support for all their pet aftercare needs
  • Anticipate clinic needs before requested, ensuring the highest level of quality service

Requirements

  • High school diploma or GED required as minimum
  • Prior experience in customer service, account management, or sales/route sales is highly desirable
  • Proficiency in CRM systems and sales tracking tools
  • Valid driver’s license with a clean driving record
  • Basic math and computer skills for order placement and inventory tracking.
  • Ability to work early morning hours, weekends, and holidays as needed.
Benefits
  • Medical, Dental, and Vision Plans with low co-pays designed to support you and your family
  • Company-paid Life, AD&D and LTD insurance for all full-time employees
  • Critical Illness, Accident, and Pet Insurance available as voluntary benefits
  • 401(k) with employer match
  • Paid holidays and PTO so you can rest, recharge, and enjoy time with family
  • Tuition assistance – up to $2,000 for approved education courses
  • Employee referral program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceaccount managementsalesroute salesCRM systemssales tracking toolsbasic math skillscomputer skillsorder placementinventory tracking
Soft Skills
empathyrespectprofessionalismproblem-solvingrelationship buildingcommunicationanticipation of needsreliabilitycompassionservice orientation
Certifications
high school diplomaGEDvalid driver’s license