Analista de CRM, Dados
Contato Seguro | Canal de Denúncias
Client Success Associate, French Speaker
Gartner
full-time
Posted on:
Location Type: Hybrid
Location: 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Build, develop and manage relationships with clients ranging from senior C-levels to more junior professionals
- Ensure successful utilization of Gartner subscription to drive customer satisfaction, retention, and growth
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers
- Facilitate client calls, understand client priorities, and recommend a program of action
- Collaborate with internal Gartner partners to overcome obstacles and maximize value
- Conduct regular reviews of client book of business looking into performance and key client engagement metrics
Requirements
- Bachelors degree is preferred
- 6+ months relevant professional and/or internship experience
- Proven track record of success
- Passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Ability to use French (Reading, Writing and Speaking) at a Business or Native level
Benefits
- world-class benefits
- highly competitive compensation
- hybrid work environment
- flexibility and support for virtual work
- opportunities for professional growth and development
- inclusive teams and leadership development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationcollaborationprioritizationcritical thinkinginfluencingclient relationship managementcustomer satisfactionretentiongrowth
Certifications
Bachelor's degree
