Garner Health

Strategic Accounts Manager

Garner Health

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $124,000 - $173,000 per year

Job Level

SeniorLead

About the role

  • Own the process to retain and upsell some of Garner’s largest employer clients
  • Collaborate with account managers to ensure Garner’s important clients have an excellent experience
  • Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
  • Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
  • Establish and manage some of the most important strategic broker and client relationships
  • Monitor and anticipate the strategic needs of your book of business
  • Monitor overall client health and execute strategic plans to proactively address key account risks
  • Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner
  • Drive improved net revenue retention and other KPIs for your book of business

Requirements

  • Deep health plan design and benefits knowledge, including experience advising large and Enterprise employer clients on benefits strategy and cost performance
  • 7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
  • A deep commercial focus with the desire to be measured and compensated via the retention and growth of your book of business
  • Proven results of achieving retention and upsell targets year over year
  • A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
  • Excellent communication and presentation skills
  • Problem solver in ambiguous situations
  • Strong communicator who can effectively articulate a vision
  • The ability to travel up to 25% of the time
  • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Benefits
  • flexible PTO
  • Medical/Dental/Vision plan options
  • 401(k) with company match
  • flexible spending accounts
  • Teladoc Health
  • equity incentive
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
health plan designbenefits strategycost performanceaccount managementsalesretention targetsupsell targetsKPI measurementdata analysisreporting
Soft Skills
communicationpresentationproblem solvingstrategic thinkingcollaborationself-starteradaptabilityaccountabilityteamworkvision articulation