Gap Inc.

Director, Product Management – Wayfinding

Gap Inc.

full-time

Posted on:

Location Type: Office

Location: San Francisco • California • New York • United States

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Job Level

Lead

About the role

  • Define the multi year strategy for navigation and browse capabilities, including taxonomy governance, cross channel discovery alignment, and performance optimization.
  • Establish clear capability KPIs such as browse conversion, navigation engagement depth, filter interaction rate, and curated shop adoption, and ensure these metrics guide prioritization decisions.
  • Lead and develop Product Managers within the Wayfinding domain, setting expectations for G0 and G1 rigor, roadmap sequencing, and measurable impact.
  • Drive alignment across Value Streams including Choose, Lifecycle, Purchase, and Content Supply Chain to ensure navigation capabilities support enterprise initiatives and brand priorities.
  • Represent Wayfinding strategy and performance in executive forums, clearly articulating tradeoffs, risks, and required investments.

Requirements

  • 8+ years of product management experience in digital commerce or discovery platforms
  • Experience leading product teams and influencing cross functional partners across Engineering, UX, SEO, and Brand stakeholders
  • Strong command of information architecture, taxonomy systems, and data informed prioritization
  • Proven ability to connect strategy to measurable business outcomes and hold teams accountable to performance.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementinformation architecturetaxonomy systemsdata informed prioritizationperformance optimizationKPI establishmentcross channel discoverynavigation capabilitiesbrowse conversionnavigation engagement depth
Soft Skills
leadershipinfluencingcommunicationstrategic thinkingaccountabilitycollaborationarticulating tradeoffsrisk managementsetting expectationsroadmap sequencing