Galileo Learning

Financial Planning and Analysis

• Partnering with the VP Finance & Accounting and CFO, lead annual and multi-year planning processes, aligning budgets and forecasts with company growth goals.
• Develop and maintain forward-looking financial and operational (e.g., staffing) models, dashboards and scenario analyses to guide resource allocation, pricing, and investment decisions.
• Act as a trusted advisor to leadership, clearly communicating financial insights, risks, and opportunities in plain language.
• Partner cross-functionally with Marketing, People, Technology, Supply Chain, and Field Operations teams to understand business drivers and identify opportunities for growth, efficiency, and ROI.
• Deliver actionable reporting and insights at the site level, tracking enrollment, labor, utilization, and margins to identify risks and opportunities in real time.
• Support the accounting team with monthly, quarterly, and annual accounting close processes, in compliance with GAAP

Financial Planning & Analysis Manager

Director

• Travel Camp Directors are dynamic leaders who support multiple camp sites across a region
• Ensure smooth operations and mentor staff
• Create a joyful, safe, and inspiring camp experience
• Bring Galileo’s mission to life—fostering creativity, innovation, and fun
• Manage daily logistics, camper behavior, and team culture
• Family communication, staff onboarding, timecard approval, compliance, and upholding camp policies

Summer Travel Camp Director

• You will be the “General Manager” of the Washington Galileo territory, ensuring the Galileo summer programs in your region are the first-choice camp for families.
• You will lead the local strategy for Galileo’s growth: You’ll use available market data and knowledge of the community to develop a strategic growth plan, including identifying specific sites and projections for enrollment.
• You will own the P&L for a portfolio of sites: Secure and retain site relationships and negotiate facilities contracts that are mutually beneficial.
• With the marketing team, develop an enrollment strategy to deliver expected results.
• With the finance team, set revenue targets and manage the budget.
• You will effectively manage the people for your team: In partnership with our recruitment and training teams, you’ll hire, train, and manage an inclusive team, including Camp Directors and other Field team members.
• You'll be part of and collaborate with the Field teams of other geographies, modeling our company values and mindsets to create and establish strong culture for all full-time and summer staff.
• You’ll deliver exceptional camp results: You’ll evaluate the success of camps by reviewing staff and family satisfaction results and assessing camp quality through on-site presence.
• You’ll collaborate internally to prioritize program and systems improvements that result in a high quality camper and parent experience year round.

Area Director

Customer Support

• Serve as the voice of Galileo, bringing the camper experience to life for families and prospective clients by sharing compelling narratives and identifying opportunities for additional camp weeks and services.
• Utilize Salesforce, Talkdesk, Google Suite, and other essential office tools to manage customer accounts and support the Galileo scholarship program, contributing to the review and awarding of applications.
• Demonstrate adaptability with new technologies and proficiency with basic office tech (Slack, Google Suite, CRMs).
• Efficiently manage and respond to a high volume of inquiries via email and phone, upholding Galileo's highest standards of service and ensuring 100% accuracy and prompt response times.
• Act as the primary point of contact for both direct customer inquiries and partnership-based enrollments, maintaining exemplary service standards, resolving inquiries with empathy, and building lasting relationships.
• Accurately process a high volume of enrollments, ensuring meticulous attention to detail, and monitor availability on partnership platforms through weekly audits to uphold enrollment accuracy.
• Proactively collaborate with external partnerships, such as backup care, scholarships, external bookings, and group reservations, ensuring exceptional customer service through clear communication and streamlined processes.
• Take ownership of assigned Customer Service projects, applying a creative and efficient mindset to drive customer experience improvements while developing expertise in various business areas tailored to your skills.

Financial Planning & Analysis Manager

Summer Travel Camp Director

Area Director

Seasonal Customer Experience Specialist