Support the development, documentation, and implementation of operational business controls, ensuring alignment with corporate policies and industry standards.
Participate in risk assessments to identify control gaps and recommend mitigation strategies. Implement new operations controls as required.
Maintain and update control frameworks, process documentation, and standard operating procedures.
Oversee a team responsible for executing daily, weekly, monthly, and quarterly operations controls to ensure risk mitigation.
Hold regular 1:1s with team members to ensure proper oversight and people management.
Partner with internal auditors and support teams to coordinate reviews, supply evidence, and respond to audit inquiries.
Track remediation activities, validate corrective actions, and ensure timely resolution of control deficiencies.
Collaborate with frontline operations teams to streamline workflows, reduce risk, and enhance process efficiency.
Work alongside sr leadership to drive long term cost saving efficiencies around global operation controls. This will include initiatives to migrate manual controls to a more cost efficient automated process.
Lead cross functional meetings with the Business Control Testing team to demonstrate, evidence, and remediate the operating effectiveness of Global Ops controls.

Requirements

2-4 years of experience in Operations, internal controls, audit, risk management, or process improvement
Experience in regulated industries (financial services preferred)
Strong understanding of operational internal control frameworks
Excellent analytical, problem solving, and documentation skills
Ability to react to change quickly and implement new processes & procedures
Ability to manage multiple priorities and work effectively in a fast paced environment
Work independently with little or no supervision
Strong interpersonal and communication skills, with the ability to collaborate across teams
Ability to analyze data sets, confirm the integrity of the data, and draw conclusions

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational business controlsrisk assessmentscontrol frameworksprocess documentationstandard operating proceduresdata analysisauditrisk managementprocess improvementautomated processes

Soft Skills

analytical skillsproblem solvingdocumentation skillschange managementprioritizationindependenceinterpersonal skillscommunication skillscollaborationpeople management