Galderma

Strategic Account Manager

Galderma

full-time

Posted on:

Location Type: Office

Location: Bay Area • California • United States

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Salary

💰 $120,000 - $145,000 per year

About the role

  • Conduct business assessment and build strategic growth plan for designated Strategic Accounts for accelerated growth.
  • Partner with local Account Manager to develop forecast targets, initiatives to drive growth and reports to monitor progress of these accounts.
  • Establish and apply business building principles on best practices related to successful revenue generating approaches and pull through strategies, office promotions etc.
  • Conduct Account Business Reviews after thorough account analysis from account reports with each specified account and ensure AMs on the team are effective in presenting ABRs as well.
  • Serve as lead on approaches that foster patient loyalty and an excellent patient experience within the practices they cover.
  • Partner with the AMs to apply strategic account management principles to enhance the relationship with each office.
  • Develop action plan, applying S.M.A.R.T. principles, to include education on the science, messaging, social media, provide selling skills for office staff, incentives and general best practices.
  • Participate in regular SAM Success team calls to collaborate with the SAM team along with the Training and Education and Marketing teams.
  • Align business decisions with strategic goals by demonstrating knowledge of market, competition and profitability.
  • Establish travel itinerary (quarterly) with Executive Area Director or Regional Director based on area/territory priorities and T&E budget.
  • Analyze and control expenditures to conform to budgetary requirements.

Requirements

  • BA/BS degree required
  • 5 or more years Aesthetic sales experience; skincare experience preferred
  • Proven expertise in integrating medical and retail in a practice
  • Effective coaching, training and development skills
  • Effective goal setting, planning and communication, relationship-building, and strong problem-solving skills
  • Strong analytical skills with ability to utilize Excel and PowerPoint when needed
  • Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment
  • Self-reliant with the ability to make solid business decisions
Benefits
  • Health insurance
  • 401(k) plan with employer match
  • Generous paid time off policy
  • Hybrid work schedules

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Aesthetic salesSkincareBusiness assessmentStrategic growth planningAccount analysisRevenue generationS.M.A.R.T. principlesCoachingTrainingAnalytical skills
Soft skills
Effective communicationRelationship-buildingProblem-solvingGoal settingPlanningSelf-relianceDecision makingCollaborationAdaptabilityLeadership
Certifications
BA/BS degree