Manage the repository of PS operational content, including offering calculators, SOW templates, SKUs, and packaging.
Execute the PS offer release process, ensuring coordination across Sales, Finance, Legal, and Delivery.
Enforce opportunity data standards and manage approval workflows to ensure efficient SOW redlines and deal triage.
Maintain naming, SKU, and pricing consistency to support repeatability and partner scale.
Administer the internal PS tech stack and ensure governance and output standards are met.
Implement prioritized AI and automation initiatives to increase accuracy and reduce manual effort.
Collaborate with Product and internal tooling teams to operationalize AI use cases within PS workflows.
Maintain the PSA platform, ensuring data accuracy, reporting reliability, and system stability.
Support operations for SFDC, Services CPQ, Trello scoping workflows, and Workrails contract automation.
Monitor data quality, forecasting, utilization, and delivery insights to drive continuous improvement.
Ensure systems consistently support the operational needs of ARR services and partner delivery.
Manage PS Sales Operations processes, including pricing governance, quoting workflows, and partner services coordination.
Update and distribute enablement materials such as offer guides, battle cards, and objection handling frameworks for sellers and partners.
Oversee automated partner workflows to ensure partner-delivered engagements adhere to standardized processes.
Partner with Sales leadership to resolve operational friction and improve the seller experiences
Manage and mentor a team of four analysts across the US and India.
Guide the Deal Desk team to focus on strategic operational impact and efficient sales support.
Foster analyst autonomy in reporting, data management, and daily problem-solving.
Uphold clear standards, operating rhythms, and documentation to ensure team consistency.

Requirements

7+ years in PS Operations, Deal Desk, or RevOps with experience managing operational workflows in a PS business
Experience with PSA platforms
Experience executing AI and automation initiatives in operational workflows
Proven ability to lead distributed teams and collaborate effectively with cross-functional partners
Strong operational discipline and comfort working in a multi-product environment
Experience maintaining enablement materials such as offer guides, playbooks, and positioning briefs for Sales and partners

Benefits

fully covered medical premiums (employee-only)
flexible PTO
401(k) plan
dental and vision coverage
remote work options
$10,000 lifetime fertility stipend
access to coworking spaces around the globe
dedicated Recharge Holidays - one long weekend each quarter to relax and reset

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

PS operationsoperational workflowsAI initiativesautomation initiativesdata managementreportingdata quality monitoringpricing governancequoting workflowsenablement materials

Soft skills

leadershipcollaborationmentoringproblem-solvingoperational disciplineteam consistencycommunicationautonomystrategic impactcross-functional collaboration