
Tracking Delivery Manager
GAIN
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Tech Stack
About the role
- Lead a team of tracking / tag management specialists
- Ensure tracking projects are delivered accurately, on time, and in line with client objectives
- Oversee the design, deployment, and maintenance of web tracking and tag management solutions for a broad range of customers across a variety of industries
- Demonstrate impeccable attention to detail and deliver highly accurate and reliable tracking solutions across web and app properties
- Scope and estimate tracking and measurement projects
- Audit and evaluate existing tracking infrastructure
- Design highly efficient and accurate tracking infrastructure
- Identify, diagnose, and solve tracking problems across platforms
- Organise and prioritise workloads in coordination with the Project Management team
- Maintain project plans, delivery schedules, and dependency maps
- Manage issue escalation and resolution paths
- Support QA coordination and ensure accurate implementation before sign-off
- Serve as the primary technical contact for clients, building strong, lasting partnerships
- Lead regular client calls, communicating progress and results
- Clarify briefs, requirements, and expected outcomes with clients and internal teams
- Produce Statements of Work, technical documentation, and progress reports
- Document implementation plans, tracking specs, and change requests
- Maintain structured records of decisions, risks, dependencies, and test outcomes
Requirements
- 3 + years experience in a tracking-specific role (agency experience preferred)
- Proven track record of designing, building, maintaining, and evaluating complex tracking solutions across web and app properties via GTM.
- Excellent problem-solving and debugging skills
- Exemplary communication & language skills.
- Comfortable translating technical concepts into business language.
- Strong organisational skills and ability to prioritise under pressure.
- High attention to detail and quality
- Familiarity with digital marketing channels and campaign instrumentation.
- Expert-level experience with:
- Google Tag Manager (GTM)
- Google Analytics 4 (GA4)
- Cookie Management Platforms (CMPs)
- Advertising pixels, including:
- Meta Ads Pixel (Including CAPI)
- Google Ads conversion & remarketing pixels
- Microsoft UET pixel
- TikTok Pixel
- Klaviyo
- Hubspot Analytics
- Others: Server-side tag management (Stape experience beneficial) & HTML & JavaScript
- Debugging tracking scripts
- Writing custom JavaScript functions to enable tracking functionality.
- Data Layer design
- Consent APIs
- **Nice to Have**
- Google Measurement Protocol & other server-side API technologies.
- Back-end web development
- Firebase tracking
- App development
- GTM Tag Template design
- Adobe Analytics
- BigQuery database setup & management
- BI & reporting experience, e.g. PowerBI, Looker Studio
- Airtable
- Notion
Benefits
- Private Medical Insurance
- BUPA Life Assurance
- Income protection
- Employee Assistance Programme
- Cycle to Work salary sacrifice scheme
- Tech & Wearables salary sacrifice scheme
- Octopus EV Scheme
- Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
tracking solutionstag managementGoogle Tag ManagerGoogle Analytics 4Cookie Management PlatformsJavaScriptHTMLData Layer designConsent APIsdebugging tracking scripts
Soft Skills
problem-solvingcommunication skillsorganizational skillsattention to detailability to prioritizeclient relationship managementteam leadershipproject managementtechnical documentationquality assurance