GAIN

Tracking Delivery Manager

GAIN

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

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About the role

  • Lead a team of tracking / tag management specialists
  • Ensure tracking projects are delivered accurately, on time, and in line with client objectives
  • Oversee the design, deployment, and maintenance of web tracking and tag management solutions for a broad range of customers across a variety of industries
  • Demonstrate impeccable attention to detail and deliver highly accurate and reliable tracking solutions across web and app properties
  • Scope and estimate tracking and measurement projects
  • Audit and evaluate existing tracking infrastructure
  • Design highly efficient and accurate tracking infrastructure
  • Identify, diagnose, and solve tracking problems across platforms
  • Organise and prioritise workloads in coordination with the Project Management team
  • Maintain project plans, delivery schedules, and dependency maps
  • Manage issue escalation and resolution paths
  • Support QA coordination and ensure accurate implementation before sign-off
  • Serve as the primary technical contact for clients, building strong, lasting partnerships
  • Lead regular client calls, communicating progress and results
  • Clarify briefs, requirements, and expected outcomes with clients and internal teams
  • Produce Statements of Work, technical documentation, and progress reports
  • Document implementation plans, tracking specs, and change requests
  • Maintain structured records of decisions, risks, dependencies, and test outcomes

Requirements

  • 3 + years experience in a tracking-specific role (agency experience preferred)
  • Proven track record of designing, building, maintaining, and evaluating complex tracking solutions across web and app properties via GTM.
  • Excellent problem-solving and debugging skills
  • Exemplary communication & language skills.
  • Comfortable translating technical concepts into business language.
  • Strong organisational skills and ability to prioritise under pressure.
  • High attention to detail and quality
  • Familiarity with digital marketing channels and campaign instrumentation.
  • Expert-level experience with:
  • Google Tag Manager (GTM)
  • Google Analytics 4 (GA4)
  • Cookie Management Platforms (CMPs)
  • Advertising pixels, including:
  • Meta Ads Pixel (Including CAPI)
  • Google Ads conversion & remarketing pixels
  • Microsoft UET pixel
  • TikTok Pixel
  • Klaviyo
  • Hubspot Analytics
  • Others: Server-side tag management (Stape experience beneficial) & HTML & JavaScript
  • Debugging tracking scripts
  • Writing custom JavaScript functions to enable tracking functionality.
  • Data Layer design
  • Consent APIs
  • **Nice to Have**
  • Google Measurement Protocol & other server-side API technologies.
  • Back-end web development
  • Firebase tracking
  • App development
  • GTM Tag Template design
  • Adobe Analytics
  • BigQuery database setup & management
  • BI & reporting experience, e.g. PowerBI, Looker Studio
  • Airtable
  • Notion
Benefits
  • Private Medical Insurance
  • BUPA Life Assurance
  • Income protection
  • Employee Assistance Programme
  • Cycle to Work salary sacrifice scheme
  • Tech & Wearables salary sacrifice scheme
  • Octopus EV Scheme
  • Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
tracking solutionstag managementGoogle Tag ManagerGoogle Analytics 4Cookie Management PlatformsJavaScriptHTMLData Layer designConsent APIsdebugging tracking scripts
Soft Skills
problem-solvingcommunication skillsorganizational skillsattention to detailability to prioritizeclient relationship managementteam leadershipproject managementtechnical documentationquality assurance