G2

Client Relations Partner

G2

full-time

Posted on:

Location Type: Hybrid

Location: Fort Myers • Florida • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $70,000 - $77,000 per year

About the role

  • Facilitate onboarding calls for new Buyer Discovery clients, familiarizing them with the product.
  • Proactively build relationships with existing clients over the phone to ensure that they are engaged and getting the highest return on their investment with Buyer Discovery.
  • Support our largest and most strategic enterprises across G2 Digital Markets.
  • Become a strategic partner to clients by keeping up to date with their key challenges and opportunities.
  • Drive continuous client usage of the Buyer Discovery product by ensuring the connection of key business decisions and initiatives to Digital Markets expertise.
  • Be the main point of contact for any support that clients require with their Buyer Discovery subscription.
  • Partner with your colleagues in Account Management to manage and retain client relationships and build client loyalty.
  • Understand and capture how the client measures value and ensure this is over delivered throughout the contract lifecycle.
  • Continually stay abreast of new Buyer Discovery product enhancements and Data Insights product offerings.

Requirements

  • 2-3 years of relevant sales or customer support experience.
  • Proficient computer skills required.
  • Experience with an array of marketing technologies and CRM software systems
  • Strong understanding of how to measure and report on marketing and sales effectiveness by moving leads to opportunities through to close.
  • Exceptional communication skills, verbal and written.
  • Excellent interpersonal skills, with the ability to persuade and influence others.
  • Strong collaboration skills to partner with sales to understand the client’s goals and tailor service accordingly.
  • Strong organizational and time management skills, with the ability to multitask.
  • Comfortable speaking the language of sales and marketing executives.
  • Interest in marketing, business, and technology.
  • Enthusiasm for helping and educating others.
  • Bachelor’s degree preferred but not required.
Benefits
  • flexible work
  • ample parental leave
  • unlimited PTO
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencecustomer support experiencemarketing technologiesCRM softwaremeasuring marketing effectivenessreporting on sales effectivenessmultitasking
Soft Skills
communication skillsinterpersonal skillspersuasioninfluencecollaboration skillsorganizational skillstime managemententhusiasm for helping others
Certifications
Bachelor’s degree