G2

Director, Business Systems

G2

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
AI Apply
Manual Apply

Salary

💰 $180,000 - $220,000 per year

Job Level

Lead

Tech Stack

ERPPMP

About the role

  • Responsible for leading the Business Systems team and ensuring the effective operation and optimization of business applications and systems. Oversees the implementation, maintenance, and support of critical business systems. System Administration and Maintenance: Oversee the administration and maintenance of key business systems (e.g., CRM, ERP) Ensure system reliability, performance, and security Develop and implement system upgrades and patches Project Management: Lead and manage business systems projects from initiation to completion Coordinate with stakeholders to gather requirements and define project scope Track project progress and ensure timely delivery Team Leadership and Development: Manage and mentor the Business Systems team Conduct performance reviews and provide feedback Identify training needs and facilitate professional development

Requirements

  • 8+ years of experience in Business Systems, Revenue Operations, or related fields, with 3+ years in leadership roles, preferably in high-growth SaaS environments Proven success leading the design, implementation, and optimization of core business systems (e.g., Salesforce, CPQ, Marketo etc.) to support go-to-market, finance, and customer success teams Strong understanding of SaaS business models, metrics (e.g., ARR, ACV, Churn), and end-to-end revenue processes Demonstrated ability to scale systems and processes in dynamic, fast-paced environments—balancing short-term needs with long-term scalability Hands-on experience with systems architecture, integration strategies, and low-code/no-code tools (e.g., Workato, Zapier, Tray.io) Exceptional project management and stakeholder communication skills, with a track record of delivering cross-functional initiatives on time and within scope Comfortable working in ambiguity, with a builder’s mindset and a strong bias for action Experience managing or collaborating with third-party vendors, consultants, or offshore development teams