Salary
💰 $180,000 - $220,000 per year
About the role
- Responsible for leading the Business Systems team and ensuring the effective operation and optimization of business applications and systems.
Oversees the implementation, maintenance, and support of critical business systems.
System Administration and Maintenance: Oversee the administration and maintenance of key business systems (e.g., CRM, ERP)
Ensure system reliability, performance, and security
Develop and implement system upgrades and patches
Project Management: Lead and manage business systems projects from initiation to completion
Coordinate with stakeholders to gather requirements and define project scope
Track project progress and ensure timely delivery
Team Leadership and Development: Manage and mentor the Business Systems team
Conduct performance reviews and provide feedback
Identify training needs and facilitate professional development
Requirements
- 8+ years of experience in Business Systems, Revenue Operations, or related fields, with 3+ years in leadership roles, preferably in high-growth SaaS environments
Proven success leading the design, implementation, and optimization of core business systems (e.g., Salesforce, CPQ, Marketo etc.) to support go-to-market, finance, and customer success teams
Strong understanding of SaaS business models, metrics (e.g., ARR, ACV, Churn), and end-to-end revenue processes
Demonstrated ability to scale systems and processes in dynamic, fast-paced environments—balancing short-term needs with long-term scalability
Hands-on experience with systems architecture, integration strategies, and low-code/no-code tools (e.g., Workato, Zapier, Tray.io)
Exceptional project management and stakeholder communication skills, with a track record of delivering cross-functional initiatives on time and within scope
Comfortable working in ambiguity, with a builder’s mindset and a strong bias for action
Experience managing or collaborating with third-party vendors, consultants, or offshore development teams