G-P

Human Resources Coordinator

G-P

full-time

Posted on:

Location Type: Remote

Location: India

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About the role

  • Support key onboarding administrative processes, focusing on the professional post-contract signature activities, like payroll, benefits and Zoho enrolments.
  • Organise and maintain accurate professional records via our proprietary platform: inputting, updating, and maintaining customer and professional personal data, and processing various forms.
  • Execute benefits enrolment documentation and administrative tasks on behalf of customers and professionals, including collaboration with the vendors where necessary.
  • Provide payroll data, including time and expense details, to support payroll administration, working in close coordination with the payroll team and Local Payroll Provider. Ensure data is accurate and timely.
  • Support and execute processes related to timesheet administration, including processing submissions and managing related queries from professionals and customers.
  • Execute and support administrative processes related to visa renewals for professionals, ensuring all required documentation is collected, verifies and data updated in GP Platform.
  • Communicate effectively both verbally and in written form with professionals and customers to explain and resolve administrative queries and concerns (via email and other channels).
  • Ensure service excellence by strictly adhering to established SLAs and Standard Operating Procedures (SOPs).
  • Participate in the continuous improvement of administrative support processes.
  • - Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals.

Requirements

  • 2-5 years of SSC experience (HR experience desirable)
  • Proficient in both written and verbal English with the ability to articulate clearly and effectively in various communication settings.
  • Literacy with MS Office
  • Ability to troubleshoot routine process issues effectively using available documentation.
  • Ability to interact professionally with stakeholders, maintaining a customer-focused and positive relationship in all routine communication.
  • Demonstrating strong self-motivation, attention to detail, and time management skills to prioritize and meet established SLAs.
  • Strong written and verbal communication skills for handling day-to-day queries.
  • Capable of providing feedback on existing processes for minor improvements.
  • Ability to work in an international team comprised of team members in different locations and from different cultures and backgrounds.
  • Flexibility to accommodate different time zones based on customer and professional needs.
Benefits
  • Generous paid parental leave
  • Flexible time off
  • Spending accounts
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Sabbatical after 5 years and more.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
payroll administrationbenefits enrolmenttimesheet administrationdata processingdocumentation managementauditingZohoGP PlatformMS OfficeSSC experience
Soft Skills
communication skillscustomer-focusedattention to detailtime managementself-motivationproblem-solvinginterpersonal skillsflexibilityteam collaborationprocess improvement