FYXER

Bookkeeper

• Maintain accurate bookkeeping records across multiple accounts and entities
• Perform daily, weekly and monthly reconciliations
• Manage accounts payable and expense processing
• Support accounts receivable activities and payment tracking
• Prepare monthly management accounts and supporting schedules
• Prepare and submit VAT returns
• Ensure compliance with HMRC requirements and UK accounting standards
• Support Making Tax Digital (MTD) compliance
• Investigate and resolve discrepancies and financial queries
• Maintain audit-ready financial records and documentation
• Assist with month-end and year-end close processes
• Liaise with external accountants and finance stakeholders as required
• Identify opportunities to improve financial processes and operational efficiency

Customer Support

• Act as a key point of contact for customers across German-speaking and wider European markets.
• Provide professional, friendly, and efficient support through a variety of channels.
• Ensure every customer interaction reflects the company's commitment to outstanding service.
• Handle customer enquiries and resolve issues efficiently.
• Provide guidance throughout the customer journey.
• Help maintain exceptional customer satisfaction levels.

Customer Service Agent, German Speaking – Freelance / Part-Time

Content Creator

• Develop engaging learning, enablement, and communication content for enterprise audiences.
• Transform complex information into clear, practical, and engaging content.
• Create a variety of content types including training presentations, job aids, and e-learning scripts.
• Apply adult learning principles to ensure content is relevant and practical.
• Collaborate with project leads, designers, learning specialists, and SMEs.
• Maintain high standards of quality across all deliverables and conduct final reviews.

Freelance Content Creator

Artificial Intelligence

• Architect and support AI-enabled learning and knowledge solutions
• Help shape scalable AI workflows and technical learning experiences
• Advise on AI tooling, automation, and platform capabilities
• Translate business and operational requirements into technical solutions
• Support prototyping, testing, and iteration of AI-driven experiences
• Collaborate across product, operations, engineering, and delivery teams
• Evaluate and recommend scalable technical approaches and integrations
• Identify risks, technical constraints, and implementation considerations early
• Support technical decision-making across AI product and learning ecosystems
• Contribute to best practices around AI-enabled delivery and workflows

Bookkeeper

Customer Service Agent, German Speaking – Freelance / Part-Time

Freelance Content Creator

Technical AI Learning Architect – Fixed-Term Contract