FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Service Agent, German Speaking – Freelance / Part-Time
FYXERCustomer Service Agent remotely supporting German-speaking customers across Europe. Providing professional and efficient customer support for a leading e-commerce business.
About the role
Key responsibilities & impact- Act as a key point of contact for customers across German-speaking and wider European markets.
- Provide professional, friendly, and efficient support through a variety of channels.
- Ensure every customer interaction reflects the company's commitment to outstanding service.
- Handle customer enquiries and resolve issues efficiently.
- Provide guidance throughout the customer journey.
- Help maintain exceptional customer satisfaction levels.
Requirements
What you’ll need- Native-level or fluent German (written and spoken).
- Strong English communication skills.
- Previous experience in customer service, customer support, contact centres, help desks, or client services.
- Comfortable handling inbound and outbound calls.
- Experience managing email and ticket-based support.
- Excellent problem-solving skills.
- Strong attention to detail.
- Ability to work independently in a remote environment.
- High levels of empathy, professionalism, and patience.
- Confident using CRM and customer support systems.
- Reliable internet connection and suitable home-office setup.
- Experience supporting European customers.
- Experience within e-commerce, online marketplaces, retail, or technology businesses.
- Interest in photography, videography, creative technology, or specialist equipment markets.
- Experience working in multilingual or international environments.
Benefits
Comp & perks- Freelance / Independent Contractor
- Part-Time
- Fully Remote
- Supporting German-speaking and European customers
- Flexible working arrangement
- Ongoing contract opportunity
- Work with an internationally recognised and rapidly growing business.
- Join a company known for its strong customer focus and commitment to quality service.
- Remote-first flexibility.
- Collaborative and supportive culture.
- Opportunity to work with customers across multiple European markets.
- Be part of a business making a positive impact through sustainability and the circular economy.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicecustomer supportcontact centreshelp desksemail supportticket-based supportproblem-solvingattention to detailCRM systemsmultilingual support
Soft Skills
empathyprofessionalismpatienceindependencecommunicationcustomer interactionguidanceefficiencycustomer satisfactionteam collaboration