FWD People

Senior Account Manager

FWD People

full-time

Posted on:

Location Type: Remote

Location: New YorkUnited States

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Salary

💰 $90,000 - $110,000 per year

Job Level

About the role

  • Serve as day-to-day client partner for smaller projects and support mid-level leaders across larger workstreams.
  • Own timelines, internal alignment, and cross-functional communication.
  • Lead MLR submissions and tracking with accuracy and attention to detail.
  • Draft agendas, run status meetings, capture next steps, and ensure follow-through.
  • Translate briefs and brand guidance into actionable project clarity for creative and production teams.
  • Ensure deliverables are accurate, on-time, and aligned with brand and regulatory standards.
  • Support financial tracking, budget alignment, and scope adherence.
  • Build foundational clinical and brand knowledge; utilize insights to improve deliverable quality.
  • Collaborate closely with the account team and creative/strategy/digital partners.

Requirements

  • 3–5 years experience in account or project management, ideally within healthcare/pharma.
  • Strong executional discipline; ability to manage multiple timelines and priorities.
  • Foundational understanding of MLR, regulatory constraints, and digital/omnichannel tactics.
  • Clear, confident communication and organization skills.
  • A proactive, solutions-oriented mindset.
  • Curiosity, eagerness to learn, and early signs of strategic thinking.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementfinancial trackingbudget alignmentMLR submissionsregulatory standardsdigital tacticsomnichannel tactics
Soft skills
communicationorganizationexecutional disciplineproactive mindsetsolutions-oriented mindsetcuriositystrategic thinking