Client Relationship Manager, Indigenous Entrepreneurs
Futurpreneur
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Salary
💰 CA$66,000 per year
About the role
- Coaching Indigenous entrepreneurs on business plans, cash flow projections, marketing initiatives
- Supporting entrepreneurs via phone, online webinars/meetings, and email
- Conducting summary review of applications and determining eligibility
- Communicating issues surrounding eligibility and analyzing credit reports
- Evaluating submissions, providing feedback for viable business plans
- Gathering and evaluating documentation for applications
- Assisting partners with application submissions
- Collecting and evaluating conditional documents for disbursement
- Ensuring compliance with eligibility requirements
- Consulting with business development team on strategies
Requirements
- Education focused on Business Administration/Finance or equivalent hands-on experience
- 2-3 years of experience in client support/client relations, Indigenous financial/economic or banking role
- Strong customer service experience
- Track record in meeting sales targets
- Strong network and sense of purpose
- Lived experience working with Indigenous Entrepreneurs and community organizations
- Knowledge of challenges faced by young Indigenous entrepreneurs
- Clear and confident communicator
- Collaborative and adaptable team player
- Strong organizational skills
- Curiosity and a growth mindset
- Bilingualism in French & English is an asset
Benefits
- Health and dental benefits
- Flexible work environment
- Work-from-abroad policy
- Paid vacation
- Personal days
- Summer hours
- End of December office closure
- Comprehensive Total Rewards package
- RRSP matching program
- Learning and development through a learning allowance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business planscash flow projectionsmarketing initiativescredit reportseligibility requirementsapplication submissionsdocumentation evaluationsales targetsclient supportfinancial analysis
Soft Skills
customer servicecommunicationcollaborationadaptabilityorganizational skillscuriositygrowth mindsetnetworkingproblem-solvingteam player