Future Tech Enterprise, Inc.

Account Manager

• Own and strengthen executive‑level relationships across assigned global accounts
• Develop deep understanding of customer missions, business drivers, and technology roadmaps
• Ensure customer satisfaction, retention, and expansion through proactive engagement and value realization
• Create and execute multi‑year global account strategies and growth plans aligned to customer objectives and Future Tech priorities
• Identify, qualify, and close new opportunities across hardware, software, services, and managed solutions
• Drive account planning, pipeline management, forecasting accuracy, and revenue performance
• Leverage Future Tech’s partner ecosystem to deliver differentiated solutions and incremental business value
• Build and manage strategic relationships with technology partners
• Lead and coordinate a virtual account team
• Ensure alignment across sales, delivery, and operations to meet commitments and manage risk.

Group Account Manager

Manager

• Overseeing the company’s global end-to-end inventory lifecycle, ensuring accuracy, visibility, and control across internal locations and 3PL partners.
• Establish and govern inventory control standards for serialized and non-serialized inventory across regions.
• Ensure accurate inventory records, timely reporting, and adherence to agreed-upon processes.
• Oversee global cycle count programs, reconciliation activities, and variance resolution with internal teams and 3PL partners.
• Monitor inventory movements, intercompany transfers, and regional stock positioning to ensure data integrity across ERP and reporting systems.
• Develop and maintain global inventory dashboards, KPIs, and performance metrics.

Senior Manager, Global Inventory

Accounts Receivable

• Draft correspondence for past-due accounts and collections, identify delinquent accounts by reviewing files, and contact delinquent accountholders to request payment.
• Reconcile customer accounts and supply customers with backup information.
• Prepare and post high-volume daily cash receipts.
• Monitor the credit hold queue.
• Prepare for audits.
• Handle international collections, including follow-up on overdue accounts from global customers and coordinating with various international departments.
• Apply foreign exchange rates accurately when posting receipts or reconciling international accounts.
• Other projects as assigned.

Accounts Receivable Specialist – Collections

• Supervise and support the Accounts Receivable team in daily operations, including billing, collections, and cash application.
• Monitor AR aging reports and work with Collections Specialists to ensure prompt follow-up and resolution of past-due accounts.
• Oversee customer invoicing processes to ensure accuracy and compliance with company policies.
• Handle customer escalations professionally, partnering with internal teams to resolve payment or billing issues.
• Perform and review complex account reconciliations and adjustments.
• Assist in the development and implementation of AR documentation, policies, and procedures to enhance efficiency and accuracy.
• Generate and analyze AR reports to provide insights on collection trends, DSO, and cash flow.
• Support month-end and year-end closing processes, ensuring timely and accurate reporting.
• Coach and mentor team members including but not limited to identifying areas for growth and training.
• Collaborate with the AR Manager on process improvement initiatives and system enhancements.

Accounts Receivable Supervisor

Compliance

• Receive, review, and edit compliance-related documentation, including policies, procedures, work instructions, templates, and manuals.
• Execute version control and document lifecycle within the company’s Document Management System (DMS/QMS).
• Ensure documents are properly approved, distributed, and archived in accordance with regulatory and internal requirements.
• Collaborate with subject matter experts and documentation personnel to create or update materials as needed.
• Partner with the Training team to support the development and deployment of compliance and operational training materials.
• Monitor training compliance to ensure timely completion of required courses by all employees.
• Evaluate training effectiveness and recommend improvements to enhance learning outcomes and compliance.

Compliance Documentation Analyst

Software Engineer

• Design, develop, and maintain IBM RPG-based applications and systems for various business functions.
• Provide technical leadership and guidance to junior developers, ensuring high-quality code and efficient development processes.
• Implement and optimize applications on the VAI System 2000 platform, ensuring system integration and performance.
• Oversee and participate in database administration tasks, including the design, optimization, and troubleshooting of databases (primarily SQL).
• Develop and maintain reporting and analytics solutions for business stakeholders, including custom reports and data extraction tools.
• Collaborate closely with cross-functional teams to gather requirements and deliver software solutions that meet business needs.
• Continuously improve system functionality and performance, troubleshooting and resolving issues as they arise.
• Guide best practices and ensure compliance with company policies and industry standards.
• Support the manufacturing and distribution operations with software solutions that enhance business processes.

Senior IBM Developer, RPG/ILE Coding, VAI Systems

Systems Engineer

• Oversee and mentor a team of highly skilled pre-sales engineers responsible for customer engagement, technical solution design, and proposal development.
• Be the bridge between our sales organization, engineering teams, and customers — ensuring our technology solutions meet the highest standards of performance, compliance, and innovation.
• Lead and develop a team of pre-sales engineers supporting both federal and enterprise customers.
• Oversee all technical engagement activities: discovery, architecture design, RFP responses, and demonstrations.
• Guide the team in crafting strategic, compliant, and scalable technology solutions that align with client missions and business goals.
• Collaborate with account executives to drive pipeline growth, customer satisfaction, and technical win rates.
• Maintain strong alignment with OEM and technology partners to ensure best-fit solutions.
• Stay current on federal acquisition processes, cybersecurity mandates, and emerging enterprise technologies.
• Champion continuous learning and professional development within the pre-sales team.