Fundraise Up

Product Manager

• Define the Gift Cart strategy and translate it into a roadmap — with clear priorities and reasoning behind every decision.
• Communicate with customers and CSMs regularly, and analyze data together with the analytics team — to find growth opportunities and make informed decisions.
• Write specifications that engineers can build from — with detailed requirements and edge cases covered.
• Take features from idea to launch, working closely with design and engineering at every step.
• Track product health and growth: conversion, average gift size, error rates — and understand what's driving them.
• Prepare CSMs and Sales for every launch so they're always in context ahead of time.
• Keep stakeholders aligned — on priorities, timelines, and changes in plans.

Senior Product Manager, Gift Cart

Support Engineer

• intake, triage, diagnosis, and resolution of L1 escalations tickets
• onboarding & offboarding support
• incident response for security alerts
• drive continuous improvement through automation and integrations
• provide mentoring & documentation for L1 support
• corporate SaaS administration of collaboration and identity stack
• maintenance of the SaaS registry
• development of identity-related incident playbooks

IT Support Engineer – L2

Account Executive

• Drive net-new revenue across a named list of strategic accounts by building financial business cases that align directly with each prospect's strategic goals and revenue outcomes.
• Orchestrate the full sales lifecycle using rigorous qualification frameworks to assess deal health and forecast with accuracy.
• Proactively shape requirements with key stakeholders to position Fundraise Up to win before an RFP is ever issued and know when to walk away.
• Act as the "Captain" of the internal account team, leveraging Marketing, Solutions Engineering, Product, Legal, and Executive leadership to move deals forward with purpose.
• Lead onsite discovery workshops and executive briefings that go beyond feature demos into true solution visioning.
• Multi-thread across buying committees, building relationships with Economic Buyers, Technical Validators, and Champions at the VP and C-suite level.
• Partner deeply with Marketing to execute Account Based Marketing (ABM) strategies for penetrating and expanding target accounts.
• Consistently achieve ARR targets while maintaining high data integrity in CRM.

Strategic Account Executive

AI Engineer

• Define precise technical requirements for scalable agent architecture, including necessary reasoning frameworks, risk management systems, and knowledge retrieval interfaces required for complex decision-making.
• Serve as the hands-on technical lead capable of building, testing, and deploying both interim (e.g., RAG-based systems) and highly complex agentic AI solutions.
• Work alongside strategy leads to ensure that the technical prerequisites for achieving fully autonomous agentic operations are met on the twelve-month roadmap.
• Oversee the technical integration and scaling of deployed AI agents within specific operational workflows (e.g., automating specific GTM tasks).
• Ensure seamless deployment with rigorous validation testing, monitoring agent performance, and iterating on technical builds to improve decision accuracy and reduce latency.
• Actively use AI in day-to-day work, identify where AI can change the shape of problems, and grow fluency as tools evolve.

Senior AI Engineer

Data Analyst

• Create and maintain dashboards and reports that track key success metrics.
• Analyze customer and prospect behavior, product usage, and retention data to drive company strategy.
• Partner with GTM and Product teams to create and implement initiatives that enhance onboarding, engagement, and customer satisfaction.
• Collaborate with Finance to build models and forecasts that inform strategic decisions.
• Plan, manage, and deploy customer and/or prospect territories.
• Effectively communicate data-driven findings and strategic recommendations to key stakeholders.
• Design and implement process improvements to drive scalability.

Senior Product Manager, Gift Cart

Senior Product Manager, Gift Cart

Senior Product Manager, Gift Cart

IT Support Engineer – L2

Strategic Account Executive

Senior AI Engineer

Sales Analytics Manager