FullCommerce Brasil

Ecommerce

• Monitor and maintain availability of the active product mix
• Manage direct relationships with Full Commerce clients
• Monitor incoming orders, payment status, delivery, and customer satisfaction
• Check usability of storefronts, menus, and links
• Perform competitive analysis to define competitive pricing strategies
• Create/propose/manage campaigns, actions, and promotions
• Monitor KPIs such as traffic, conversion rate, average order value (AOV), and ROI
• Generate performance analysis reports for the stores
• Collaborate with logistics, customer service, and technology teams
• Manage sales on B2C channels and marketplaces
• Maintain relationships with internal departments

Business Analyst – E-commerce