Business Analyst – E-commerce

FullCommerce Brasil

E-commerce Analyst managing product availability and client relationships for better performance. Collaborating with logistics, customer service, and technology teams to optimize e-commerce operations.

Posted 7/6/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSenior💰 R$0 - R$5,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing e-commerce operations, including performance analysis, client relationship management, and campaign execution. Proficient in utilizing analytics tools to drive sales and optimize customer satisfaction across B2C channels.

Highest-signal resume keywords

E-Commerce Platform ExperienceMicrosoft Office/Excel ProficiencyGoogle Analytics FamiliarityPerformance Report InterpretationDigital Marketing Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Competitive AnalysisKPI MonitoringCampaign ManagementOrder ManagementABC Analysis

Soft Skills

Relationship ManagementCollaboration

Certifications & Qualifications

Bachelor's Degree in Business AdministrationBachelor's Degree in MarketingBachelor's Degree in Advertising

Industry Keywords

B2C SalesCustomer SatisfactionPerformance Analysis ReportsDigital Market Experience

About the role

Key responsibilities & impact

Monitor and maintain availability of the active product mix
Manage direct relationships with Full Commerce clients
Monitor incoming orders, payment status, delivery, and customer satisfaction
Check usability of storefronts, menus, and links
Perform competitive analysis to define competitive pricing strategies
Create/propose/manage campaigns, actions, and promotions
Monitor KPIs such as traffic, conversion rate, average order value (AOV), and ROI
Generate performance analysis reports for the stores
Collaborate with logistics, customer service, and technology teams
Manage sales on B2C channels and marketplaces
Maintain relationships with internal departments

Requirements

What you’ll need

Experience with e-commerce platforms
Proficient in Microsoft Office/Excel (intermediate to advanced level)
Ability to interpret and present performance reports
Familiarity with analytics and digital marketing tools, including Google Analytics
Knowledge of ABC analysis
Bachelor's degree in Business Administration, Marketing, Advertising, or related fields
Experience in the digital market
Proven experience in e-commerce

Benefits

Comp & perks

Meal voucher
Health insurance
Gympass