Business Analyst – E-commerce

FullCommerce Brasil

E-commerce Analyst managing product availability and client relationships for better performance. Collaborating with logistics, customer service, and technology teams to optimize e-commerce operations.

Posted 7/6/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSenior💰 R$0 - R$5,500 per monthWebsite

About the role

Key responsibilities & impact

Monitor and maintain availability of the active product mix
Manage direct relationships with Full Commerce clients
Monitor incoming orders, payment status, delivery, and customer satisfaction
Check usability of storefronts, menus, and links
Perform competitive analysis to define competitive pricing strategies
Create/propose/manage campaigns, actions, and promotions
Monitor KPIs such as traffic, conversion rate, average order value (AOV), and ROI
Generate performance analysis reports for the stores
Collaborate with logistics, customer service, and technology teams
Manage sales on B2C channels and marketplaces
Maintain relationships with internal departments

Requirements

What you’ll need

Experience with e-commerce platforms
Proficient in Microsoft Office/Excel (intermediate to advanced level)
Ability to interpret and present performance reports
Familiarity with analytics and digital marketing tools, including Google Analytics
Knowledge of ABC analysis
Bachelor's degree in Business Administration, Marketing, Advertising, or related fields
Experience in the digital market
Proven experience in e-commerce

Benefits

Comp & perks

Meal voucher
Health insurance
Gympass

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Competitive AnalysisKPI MonitoringCampaign ManagementOrder ManagementABC Analysis

Soft Skills

Relationship ManagementCollaboration

Certifications

Bachelor's Degree in Business AdministrationBachelor's Degree in MarketingBachelor's Degree in Advertising