Installation Engineer
FUJIFILM Corporation
Installation Engineer
FUJIFILM Corporation
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Performs the installation of hardware and software of medical imaging systems, components, and accessories to ensure conformance with appropriate market specifications
- Identifies issues and communicates with the Product Support Specialist (PSS) or the Imaging System Project Manager (ISPM) to address incompatibilities/concerns
- Makes recommendations for corrections or process changes
- Interfaces with internal and external customers in support of project coordination and to address any challenges/discrepancies that may arise during the installation process
- Completes all required documentation in a timely manner
- Assists with technical training within the scope of an assigned product family, product or module which includes installation guidance for local personnel
- Assists in the investigation of product complaints dispositioned within the Quality Review Board (QRB) process
- Maintains technical expertise on HCUS product offerings and stays abreast of current industry trends and future technology advancements through continuous education
- Assesses new techniques and current work practices to reduce service costs and increase installation efficiency
- Participates in customer pre-installation site visits, as necessary
- Adheres to the Company’s quality and regulatory compliance requirements and complies with U.S. FDA and ISO 13485 requirements
- Frequent travel required (up to 75%); ability to work outside normal business hours and holidays
Requirements
- Associates degree in Electrical/Mechanical Engineering or other related field or comparable education and work experience
- Minimum of 5 years technical or military related professional experience
- Experience with Case Management reporting and tracking tools
- Strong working knowledge of current network technologies
- Strong working knowledge of current IT technologies and common business productivity software (MS Excel, MS Word, MS Project, MS PowerPoint, MS Visio)
- Creative, consultative communication skills and ability to build relationships
- Superior communication and interpersonal skills and excellent telephone manner
- Ability to achieve results and meet goals in a fast-paced, rapidly changing team environment
- Excellent organizational and multi-tasking skills
- Must be open to travel to assignment locations across the country and live within the identified Zone
- Ability to work outside normal business hours and holidays
- Compliance with U.S. FDA medical device regulatory requirements, applicable ISO 13485 standards, and other laws/regulations
- Willingness to test for COVID-19 periodically and comply with facility credentialing/vaccine requirements as applicable
- Physical requirements: standing, walking, bending, kneeling, stooping, crouching, crawling, climbing up to 50% of work time; frequently lift/move items up to 50 pounds; manual dexterity with power and hand tools up to 50% of work time; talk/hear and sit up to 50% of work time
