Fugro

Key Account Manager – TSO, Government

Fugro

full-time

Posted on:

Location Type: Hybrid

Location: Wallingford • United Kingdom

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About the role

  • Act as the primary point of contact for key TSO and government clients and priority exploratory accounts across the EUAF region.
  • Build and maintain long‑term, trusted relationships with senior stakeholders in TSO and government and strategic regional accounts.
  • Engage regularly with client organisations to understand their operational needs, regulatory context, priorities, challenges, and long‑term strategic direction.
  • Expand relationships with regional exploratory accounts in alignment with Fugro’s growth ambitions and strategic objectives.
  • Drive the “zipper” approach by connecting Fugro stakeholders with client counterparts at multiple organisational levels to strengthen collaboration and communication.
  • Develop and communicate clear account strategies and action plans tailored to regional client requirements and opportunities.
  • Collaborate with internal stakeholders to support the implementation of region‑specific account strategies.
  • Coordinate with business development, commercial teams, and other client‑facing colleagues to manage activities, share intelligence, and progress account objectives.
  • Solicit feedback from key clients and exploratory accounts, share insights internally, and ensure issues are addressed effectively.
  • Maintain close relationships with project managers and participate in project kick‑off and lessons‑learned meetings to support continuous improvement.
  • Work with business development, commercial teams, market analysts, and strategy teams to understand market trends and client drivers across the region.
  • Represent the client perspective internally to support frameworks, proposals, strategy development, and contract reviews.
  • Ensure CRM data is accurate and up to date for contacts, projects, and tenders across regional accounts.
  • Participate in industry events and conferences to strengthen relationships, stay informed on sector developments, and enhance Fugro’s profile.
  • Deliver measurable improvements in annual awarded revenue from regional accounts while maintaining strong margins.
  • Promote adoption of Fugro innovations by aligning client needs with the innovation portfolio and identifying opportunities for early engagement.
  • Introduce new technologies to clients and identify opportunities for trials or upcoming regional projects.
  • Understand client innovation structures, funding mechanisms, and opportunities for new solutions within the region.

Requirements

  • Bachelor’s degree in a technical, business, or marketing field.
  • Experience in technical, commercial, sales, business development, marketing, or CRM roles.
  • Proven track record working with TSOs and government clients, ideally within a regional or multi‑country context.
  • Previous experience as a Commercial Manager, Business Development Manager, or Key Account Manager.
  • Strong communication skills with the ability to build relationships at multiple organisational levels.
  • Demonstrated ability to achieve sustainable results and deliver operational excellence.
  • Proficient in Microsoft Word, Excel, PowerPoint, and Teams.
  • Experience with Dynamics 365 and Power BI is preferred.
Benefits
  • Extensive career & training opportunities
  • Competitive salary
  • Contributory pension scheme
  • Private medical insurance
  • Health cash plan
  • Group life assurance
  • Group income protection
  • Electric car scheme
  • Cycle to work scheme
  • Discounted gym membership
  • Discounts platform
  • The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
  • Enhanced maternity and paternity pay
  • Long service awards
  • Fugro values awards
  • Employee referral bonus scheme
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business developmentsalesCRMaccount managementoperational excellencemarket analysisstrategic planningclient engagementrelationship managementdata analysis
Soft Skills
communicationcollaborationrelationship buildingstrategic thinkingproblem solvingfeedback solicitationstakeholder managementadaptabilitynegotiationleadership
Certifications
Bachelor’s degree