Fugro

Senior Key Account Manager – TSO, Government

Fugro

full-time

Posted on:

Location Type: Hybrid

Location: Wallingford • United Kingdom

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Job Level

Senior

About the role

  • Manage a portfolio of strategically important key accounts within the Transmission and Government sector
  • Oversee regional key accounts and ensure coordinated efforts across the sector
  • Lead key account teams and bring sector expertise to identify and solve client problems
  • Act as the primary focal point for clients and internal stakeholders
  • Develop and maintain long-term, trusting relationships with senior client stakeholders
  • Prioritise clients and opportunities based on strategic value
  • Act as the sales lead for key account opportunities, defining and executing win strategies
  • Develop clear account strategies and action plans aligned with corporate and regional objectives
  • Drive the “zipper” approach to connect Fugro and client stakeholders at multiple levels
  • Collaborate with Regional Business Line Directors, Service Line Directors, Strategic Sales & Marketing, commercial teams, legal, and project managers
  • Serve as the sector focal point for account management, business line, and commercial teams
  • Facilitate intelligence sharing across the sector and ensure consistent communication
  • Maintain close relationships with project managers and participate in kick-off and lessons-learned meetings
  • Actively solicit client feedback, share insights, and ensure issues are addressed effectively
  • Support continuous improvement by communicating common client issues to business lines
  • Drive adoption of innovation within the sector and targeted accounts
  • Work with business development, commercial teams, market analysts, and strategy teams to understand market trends and client needs
  • Develop sector growth plans and identify common client challenges
  • Represent the client’s voice internally to support frameworks, proposals, and contract reviews
  • Ensure CRM data is accurate and up to date
  • Participate in key industry events to stay informed and strengthen client relationships
  • Deliver measurable improvements in annual awarded revenue and margin performance
  • Drive uptake of new solutions and innovations by linking client needs to Fugro’s innovation portfolio
  • Engage clients early in the development of new technologies and services
  • Identify opportunities for new solutions based on client plans, funding sources, and innovation pathways

Requirements

  • Bachelor’s degree in a technical, business, or marketing field
  • Experience in key account management, commercial roles, sales, or business development
  • Deep sector and client knowledge of transmission operators across the EUAF region (essential)
  • Management experience in roles such as Commercial Manager, Business Development Manager, or Key Account Manager
  • Strong communication skills with a focus on achieving sustainable results and operational excellence
  • Proficient language skills (specific languages not provided)
  • Experience with Word, Excel, PowerPoint, Teams, Dynamics 365, and Power BI (preferred)
Benefits
  • Extensive career & training opportunities
  • Competitive salary
  • Contributory pension scheme
  • Private medical insurance
  • Health cash plan
  • Group life assurance
  • Group income protection
  • Electric car scheme
  • Cycle to work scheme
  • Discounted gym membership
  • Discounts platform
  • The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
  • Enhanced maternity and paternity pay
  • Long service awards
  • Fugro values awards
  • Employee referral bonus scheme
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
key account managementcommercial rolessalesbusiness developmentCRM data managementaccount strategiesaction plansclient feedback solicitationmarket trend analysisinnovation adoption
Soft Skills
communication skillsrelationship buildingstrategic thinkingcollaborationproblem solvingclient engagementoperational excellencetrust buildingleadershipintelligence sharing
Certifications
Bachelor’s degree