Frontline

Director of Culture and Operations

Frontline

full-time

Posted on:

Location Type: Hybrid

Location: United Kingdom

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Salary

💰 £87,632 per year

Job Level

Lead

About the role

  • The DCO will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:
  • Lead the people team to identify new and creative ways to further strengthen our culture of freedom and responsibility
  • Manage the head of people and our culture project lead, to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting)
  • Design, deliver and evaluate high-quality training and induction and maintain cutting edge approaches to recruitment to best support managers.
  • Manage the head of finance and compliance, supporting them and the finance team to deliver sound financial controls/clear reporting and manage an annual budget of £25m - ensuring financial capability and clear cross-team communication
  • Lead the charity’s relationship with the Finance Audit and Risk Committee (FARC) and chair, to support the financial leadership of the charity. Build in the necessary checks and draw on the input of the head of finance and CEO as required, to ensure continued financial sustainability.
  • Manage the contract governance manager with responsibility for DfE/university contracts and regulatory approval, ensuring effective governance and compliance
  • Support relationship management of key stakeholders, including DfE, Social Work England (SWE) and Lancaster University.
  • Manage and support individual leads to ensure they have the required resources, systems are robust and compliance mechanisms are in place

Requirements

  • An understanding of (or a commitment to learn about) social work and the views of care-experienced young people
  • A senior leader with experience of leading and motivating high-performing teams in a range of disciplines, by creating an inclusive work environment
  • Experience of effectively leading HR and finance teams at a senior level to maintain (or achieve) high levels of performance
  • A demonstrable understanding of organisational behaviour and experience of successfully leading culture change
  • Experience of delivering strategic plans while managing operational demands
  • A strong leader with the confidence and drive to motivate colleagues/peers
  • Exceptional communication and interpersonal skills to engage and inspire positive behaviours in peers and employees
  • Self awareness and the ability to give and respond to challenge and bring curiosity to problems
  • Comfortable having honest conversations and being radically candid
  • Innovative thinker with critical problem-solving ability and sound judgement
  • A personable, logical thinker with excellent judgement, who can make decisive and informed decisions based on the available information
  • Able to see potential and enjoys supporting teams to find ways to improve
  • Willing to champion the voices of young people in all our work and act on guidance and challenge from our brilliant young people’s advisory board
  • Role models and champions our culture of freedom and responsibility
  • A personal commitment to developing an equitable, diverse and inclusive workforce so we can better support children at risk of harm
  • Aware, or open to understanding the challenges faced by young people at risk of harm and/or with experience of care
  • Committed to working to deliver Frontline’s mission and vision
Benefits
  • Flexible working hours
  • Competitive pension employer contribution
  • 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
  • Buy up to five days annual leave a year
  • Interest free loan for season ticket
  • Personal coaching and mentoring
  • Cycle loan scheme
  • Deposit loan scheme
  • Volunteering days
  • Employee assistance programme
  • Life Assurance Scheme (x3 salary)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HR administrationfinancial controlsbudget managementcompliance managementdata analysistraining designrecruitment strategiesperformance reportingcontract governancestrategic planning
Soft skills
leadershipteam motivationcommunicationinterpersonal skillsproblem-solvingcuriositydecisivenessinnovationself-awarenessinclusivity