Frontline

General

• Provide administrative support to the Head of Delivery and regional team so they can be as effective and efficient as possible
• Coordinate and organise meetings, panels and bookings as required, including collating agendas, sending out invitations and taking notes.
• Manage team folders and data, ensuring this is organised and updated in a clear and coherent manner in line with GDPR and data retention.
• Work with the team to design, plan, and manage regional events and away days
• Coordinate and organise travel and accommodation arrangements for staff
• Manage, communicate and support delegates with clear, accurate and timely information
• Support with planning the logistics for each Teaching Day
• Support the procurement process for Teaching Day venues
• Manage and respond to Participant enquiries and requests for support including the management of the Participant inbox.
• Answer queries about Frontline by e-mail, telephone, and face-to-face.
• Manage participant data on Salesforce (and other systems), ensure these are mapped out accurately, regularly updated and cross checked with other teams for accuracy.
• Manage other regional data including but, not limited to event tracking and attendance
• Proactively contribute to our culture of Freedom & Responsibility
• Support your team and the wider organisation in meeting Frontline’s objectives by taking on additional projects and tasks as and when required

Delivery Coordinator