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Delivery Coordinator
FrontlineDelivery Coordinator managing logistics and support for Approach Social Work Programme. Responsible for planning meetings, events, and administrative tasks within a regional team.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and administrative capabilities, with proficiency in Microsoft Office and experience in managing data and logistics for events. Effectively communicates and supports participants while ensuring compliance with GDPR and data retention standards.
Highest-signal resume keywords
Microsoft Office ProficiencyEvent Planning ExperienceData Management SkillsMeeting CoordinationParticipant Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementEvent PlanningNote TakingMeeting CoordinationLogistics Planning
Soft Skills
Effective CommunicationOrganizational SkillsTeam Support
Tools & Technologies
Salesforce
Industry Keywords
Higher EducationGDPR ComplianceAdministrative SupportParticipant Engagement
About the role
Key responsibilities & impact- Provide administrative support to the Head of Delivery and regional team so they can be as effective and efficient as possible
- Coordinate and organise meetings, panels and bookings as required, including collating agendas, sending out invitations and taking notes.
- Manage team folders and data, ensuring this is organised and updated in a clear and coherent manner in line with GDPR and data retention.
- Work with the team to design, plan, and manage regional events and away days
- Coordinate and organise travel and accommodation arrangements for staff
- Manage, communicate and support delegates with clear, accurate and timely information
- Support with planning the logistics for each Teaching Day
- Support the procurement process for Teaching Day venues
- Manage and respond to Participant enquiries and requests for support including the management of the Participant inbox.
- Answer queries about Frontline by e-mail, telephone, and face-to-face.
- Manage participant data on Salesforce (and other systems), ensure these are mapped out accurately, regularly updated and cross checked with other teams for accuracy.
- Manage other regional data including but, not limited to event tracking and attendance
- Proactively contribute to our culture of Freedom & Responsibility
- Support your team and the wider organisation in meeting Frontline’s objectives by taking on additional projects and tasks as and when required
Requirements
What you’ll need- Experience of effectively using Microsoft Office, particularly Outlook, Word and Excel
- Experience of organising meetings & note taking (virtual and in-person)
- Previous administration experience (not necessarily specific to Charities)
- Previous experience in event planning (Desirable)
- Experience of working within higher education settings and/or within a student facing role (Desirable)
Benefits
Comp & perks- Flexible working hours
- Competitive pension employer contribution
- 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
- Buy up to five days annual leave a year
- Interest free loan for season ticket
- Personal coaching and mentoring
- Cycle loan scheme
- Deposit loan scheme
- Volunteering days
- Employee assistance programme
- Life Assurance Scheme (x3 salary)