Trust Administration Advisor
Truist
Home Solutions Administrator
Frontline Insurance
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manages daily workflow to maximize efficiency
- Reviews repair documents uploaded to verify repairs are complete
- Completes policy if all repairs are approved
- Removes pending non-renewal and non-renewal flag
- Removes pending cancellation
- Completes Underwriting follow-up activities for repairs
- Creates an activity for the Agency
- Creates clear email for policyholder when more information is required
- Notifies Advocate if a follow-up call is needed
- Submits reimbursement requests to Accounting SharePoint spreadsheet
- Data entry accuracy with ability to locate and resolve inaccurate or missing information
- Handles a variety of assigned tasks, quickly and accurately
Requirements
- Proficiency in ImageNow and Frontline Pro software
- Proficiency in MS Office with expertise in Microsoft Word, Excel and Outlook
- Ability to learn and adapt to unique software and tracking tools
- Ability to analyze and revise operating practices to improve efficiency
- Detail oriented and comfortable working in a fast-paced office environment
- Exceptional communication skills
- Superior organizational skills with a dedication to completing projects in a timely manner
Benefits
- Remote work schedule!
- Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
- 401k Retirement Plan with a generous 9% match
- Four weeks of PTO
- Pet Insurance for your furry family members.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryrepair verificationpolicy completionunderwriting follow-upreimbursement requests
Soft skills
detail orientedcommunicationorganizationaladaptabilityefficiency improvement
