Fringe Benefit Group

Account Executive

• The Account Executive is responsible for managing and directing the front-line relationship with clients
• They are responsible for managing the relationship, performing analysis and assessment of the benefit plan
• Recommending strategies, assuring superior service levels and plan effectiveness
• The overall retention of the business, and upsell FBG products where appropriate.
• Respond to client inquiries within 24 hours
• Create and maintain a proactive interaction with clients, brokers, business partners, and vendors
• Evaluate client needs and lead cross-functional teams to design, plan, configure, and implement products and services
• Assist leadership team in guiding and mentoring Account Managers and Account Management Associates
• Analyze and evaluate client's plan performance and seek opportunities to upsell/cross-sell FBG products and services
• Build and maintain a strong understanding of product/service delivery systems and infrastructure
• Schedule and lead client "delivery centered meetings," communicating progress.