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Account Executive
Fringe Benefit GroupAccount Executive managing client relationships and directing health benefits administration solutions. Responsible for the analysis, strategies, and retention of business while upselling products where appropriate.
About the role
Key responsibilities & impact- The Account Executive is responsible for managing and directing the front-line relationship with clients
- They are responsible for managing the relationship, performing analysis and assessment of the benefit plan
- Recommending strategies, assuring superior service levels and plan effectiveness
- The overall retention of the business, and upsell FBG products where appropriate.
- Respond to client inquiries within 24 hours
- Create and maintain a proactive interaction with clients, brokers, business partners, and vendors
- Evaluate client needs and lead cross-functional teams to design, plan, configure, and implement products and services
- Assist leadership team in guiding and mentoring Account Managers and Account Management Associates
- Analyze and evaluate client's plan performance and seek opportunities to upsell/cross-sell FBG products and services
- Build and maintain a strong understanding of product/service delivery systems and infrastructure
- Schedule and lead client "delivery centered meetings," communicating progress.
Requirements
What you’ll need- Bachelor's degree or equivalent education and related experience
- Five to ten years of experience in Health plan and/or payroll-cycle benefit plan administration
- Extensive knowledge and experience in the group health insurance industry for fully-insured and self-funded plans and Healthcare Reform
- Experienced in dealing with clients and brokers
- Ability to manage multiple priorities independently and simultaneously and maintain deadlines
- Self-starter capable of taking the initiative and working interdependently with other staff, team player
- Extensive experience and demonstrated proficiency in all MS Office applications, including Word, Excel, Access, and PowerPoint.
Benefits
Comp & perks- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Benefit Plan AdministrationHealth Plan AnalysisUpselling StrategiesPlan Performance EvaluationProduct/Service Implementation
Soft Skills
Self-StarterTeam PlayerInitiativeTime ManagementCommunication