Freshworks

Account Executive - Strategic

Freshworks

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Salary

💰 $127,800 - $183,655 per year

Job Level

Mid-LevelSenior

Tech Stack

ITSM

About the role

  • Develop tailored ITSM and EX strategies for enterprise clients, demonstrating how Freshworks’ solutions enhance productivity and employee engagement
  • Stakeholder Management: Collaborate with diverse decision-makers across departments to address their unique challenges and deliver impactful outcomes
  • Pipeline Management: Build, maintain, and execute a robust sales pipeline, ensuring consistent progress through medium- to long-term sales cycles
  • Customized Engagements: Create and present compelling value propositions that align with enterprise customer goals and budgets
  • Collaborative Approach: Partner with Marketing, Solutions Engineers, and Customer Success teams to create seamless end-to-end experiences for prospects and clients
  • You’ll thrive in complex, consultative sales processes with high-budget deals and medium-to-long sales cycles

Requirements

  • 5–8 years of proven success in SaaS enterprise sales, with strong experience in ITSM and EX solution selling
  • Advanced knowledge of SaaS platforms and their role in driving enterprise efficiency
  • Hands-on experience with departmental ITSM solutions and advanced EX platforms designed to enhance productivity and employee engagement
  • Mastery in solution selling and pipeline management
  • Strong analytical abilities to assess customer needs and provide tailored recommendations
  • Collaborative, analytical, and persistent in navigating complex sales cycles and securing high-value deals
  • Customer-centric with a passion for empowering enterprises through transformative software solutions