Be a Trusted Advisor: Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement - and offer tailored solutions that drive real impact.
Drive Smart Growth: Build and manage a healthy pipeline through proactive prospecting, virtual selling, and meaningful discovery
Navigate with Empathy: Work closely with buying teams, creating trust and clarity throughout the decision-making process
Own the Deal: Manage and close mid-sized opportunities with confidence, from negotiation through final agreement
Collaborate Across Teams: Partner with our Marketing, Solutions Engineering, and Customer Success teams to ensure a seamless experience for every customer

Requirements

3+ years of experience in SaaS or mid-market sales, with a track record of exceeding targets and building strong customer relationships
A natural communicator who knows how to listen deeply, ask the right questions, and drive value
Solid understanding of SaaS platforms - bonus points if you've worked with employee experience (EX) solutions
Comfortable working in a fast-paced, evolving environment where your ideas are valued
A consultative, adaptable, and thoughtful approach - you're strategic but also hands-on when needed.

Benefits

A culture of belonging: We embrace diverse perspectives and create space for everyone to thrive
Flexibility: Hybrid schedule with a supportive, people-first workplace
Purpose-driven work: You're helping organizations improve the everyday experience for their employees
Room to grow: Opportunities for development, mentorship, and career mobility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaSITSMemployee engagementprospectingvirtual sellingnegotiationcustomer relationship management

Soft Skills

communicationlisteningempathystrategic thinkingadaptabilitycollaborationconsultative approach