Freshworks

Enterprise Account Executive

Freshworks

full-time

Posted on:

Location Type: Remote

Location: District of ColumbiaNew YorkUnited States

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Salary

💰 $130,000 - $170,000 per year

Job Level

Tech Stack

About the role

  • Drive Enterprise Growth
  • Execute territory and account strategies to acquire and grow enterprise customers
  • Prospect, qualify, and close complex, high-value opportunities within named enterprise accounts
  • Own the Full Sales Cycle
  • Lead end-to-end sales motions from discovery through negotiation and close
  • Build strong relationships with customers, champions, technical decision-makers, and C-level executives
  • Sell Strategically & Consultatively
  • Conduct deep discovery to understand customer technical environments, reliability challenges, and business priorities
  • Articulate FireHydrant's value through outcome-driven, industry-relevant conversations
  • Collaborate to Win
  • Partner with Business Development, Solutions Engineering, Marketing, Customer Success, Implementations, and Deal Desk to deliver seamless customer experiences
  • Share market insights and customer feedback to influence go-to-market strategy and product direction
  • Build a Predictable Business
  • Maintain a robust, high-quality pipeline with accurate forecasting and disciplined opportunity management
  • Travel as needed to engage customers in person, build trust, and represent FireHydrant and Freshworks with credibility and purpose

Requirements

  • 8-10 years of experience in quota-carrying SaaS sales roles, with a strong focus on enterprise accounts
  • Proven success selling into technical audiences such as DevOps, SRE, Engineering, IT, or Security
  • Demonstrated ability to navigate complex, multi-stakeholder enterprise sales cycles
  • Strong executive presence with experience engaging and influencing C-level leaders
  • Strategic, revenue-driven mindset with strengths in prospecting, pipeline management, and forecasting
  • A consultative seller who listens deeply, connects technical value to business outcomes, and leads with integrity
  • Experience selling developer tools, infrastructure platforms, or reliability/incident management solutions is a plus
  • Familiarity with ITSM, monitoring, alerting, or on-call workflows is a plus
Benefits
  • medical, dental, vision, disability and life insurance
  • equity and ESPP
  • flexible PTO
  • flexible spending accounts
  • commuter benefits
  • wellness programs
  • adoption and parental leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS salespipeline managementforecastingconsultative sellingsales cycle navigationtechnical sellingreliability managementincident managementDevOpsITSM
Soft Skills
relationship buildingexecutive presencestrategic mindsetlisteninginfluencingintegritycollaborationcustomer engagementcommunicationtrust building