Freshworks

Account Executive, Mid-Market

Freshworks

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $100,000 - $130,000 per year

Job Level

Mid-LevelSenior

Tech Stack

ITSM

About the role

  • Partner with mid-sized businesses (500 - 1,000 employees) to enhance employee experience (EX)
  • Lead value-based conversations around ITSM, onboarding, and employee engagement
  • Build and manage pipeline through prospecting, virtual selling, and discovery
  • Manage and close mid-sized opportunities from negotiation through final agreement
  • Collaborate with Marketing, Solutions Engineering, and Customer Success
  • Hybrid role with onsite expectations 3x/week at Boston, MA office (Tues-Thurs)

Requirements

  • 3+ years of experience in SaaS or mid-market sales, with a track record of exceeding targets and building strong customer relationships
  • Natural communicator who knows how to listen deeply, ask the right questions, and drive value
  • Solid understanding of SaaS platforms - bonus points if you've worked with employee experience (EX) solutions
  • Comfortable working in a fast-paced, evolving environment
  • Consultative, adaptable, and thoughtful approach