Director of Service
Teal
Cyber SecurityITSM
Account Executive, Enterprise
Freshworks
full-time
Posted on:
Origin: • 🇺🇸 United States • Louisiana
Visit company websiteSalary
💰 $127,800 - $183,655 per year
Job Level
Mid-LevelSenior
Tech Stack
ITSM
About the role
- Develop tailored ITSM and EX strategies for enterprise clients, demonstrating how Freshworks’ solutions enhance productivity and employee engagement.
- Collaborate with diverse decision-makers across departments to address their unique challenges and deliver impactful outcomes.
- Build, maintain, and execute a robust sales pipeline, ensuring consistent progress through medium- to long-term sales cycles.
- Create and present compelling value propositions that align with enterprise customer goals and budgets.
- Partner with Marketing, Solutions Engineers, and Customer Success teams to create seamless end-to-end experiences for prospects and clients.
Requirements
- 5–8 years of proven success in SaaS enterprise sales, with strong experience in ITSM and EX solution selling.
- Advanced knowledge of SaaS platforms and their role in driving enterprise efficiency.
- Hands-on experience with departmental ITSM solutions and advanced EX platforms designed to enhance productivity and employee engagement.
- Mastery in solution selling and pipeline management.
- Strong analytical abilities to assess customer needs and provide tailored recommendations.
- Collaborative, analytical, and persistent in navigating complex sales cycles and securing high-value deals.
- Customer-centric mindset with a passion for empowering enterprises through transformative software solutions.
