Fresh Prints

Operations and Dispatch Specialist

Fresh Prints

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Junior

About the role

  • Parsel logistics and operations platform background.
  • Request, compare, and manage shipping quotes to secure cost-effective and reliable carrier options.
  • Schedule and reschedule pick-up services with carriers to meet client timelines.
  • Provide real-time dispatch assistance, ensuring smooth communication between carriers, clients, and internal teams.
  • Create and maintain a process-driven, detail-oriented approach to problem-solving and operations.
  • Demonstrate agile thinking and the ability to quickly adapt to changing situations, tools, or priorities.
  • Coordinate with carriers on shipment status, updates, and any changes to schedules.
  • Audit shipping invoices and perform basic reconciliations to ensure billing accuracy.
  • Track and document shipping activities to maintain operational visibility.
  • Identify and resolve shipping-related issues quickly and effectively.
  • Support continuous process improvements within shipping and dispatch functions.

Requirements

  • 1–3 years of experience in shipping, logistics, or transportation coordination.
  • Strong organizational skills with the ability to manage multiple requests simultaneously.
  • Excellent communication and interpersonal skills to liaise effectively with carriers and clients.
  • Familiarity with invoice auditing and basic reconciliation processes.
  • Proficiency in using spreadsheets (Google Sheets, Microsoft Excel) for tracking and reporting.
  • Ability to work independently and thrive in a fast-paced, high-volume environment.
  • Flexibility to align with US West Coast business hours.