Operations and Dispatch Specialist
Fresh Prints
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Junior
About the role
- Request, compare, and manage shipping quotes to secure cost-effective and reliable carrier options.
- Schedule and reschedule pick-up services with carriers to meet client timelines.
- Provide real-time dispatch assistance, ensuring smooth communication between carriers, clients, and internal teams.
- Create and maintain a process-driven, detail-oriented approach to problem-solving and operations.
- Demonstrate agile thinking and the ability to quickly adapt to changing situations, tools, or priorities.
- Coordinate with carriers on shipment status, updates, and any changes to schedules.
- Audit shipping invoices and perform basic reconciliations to ensure billing accuracy.
- Track and document shipping activities to maintain operational visibility.
- Identify and resolve shipping-related issues quickly and effectively.
- Support continuous process improvements within shipping and dispatch functions.
Requirements
- 1–3 years of experience in shipping, logistics, or transportation coordination.
- Strong organizational skills with the ability to manage multiple requests simultaneously.
- Excellent communication and interpersonal skills to liaise effectively with carriers and clients.
- Familiarity with invoice auditing and basic reconciliation processes.
- Proficiency in using spreadsheets (Google Sheets, Microsoft Excel) for tracking and reporting.
- Ability to work independently and thrive in a fast-paced, high-volume environment.
- Flexibility to align with US West Coast business hours.
Benefits
- Competitive salary based on experience.
- Opportunities for professional growth and career advancement.
- Collaborative and dynamic work environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
shipping coordinationlogistics managementinvoice auditingreconciliation processesprocess improvementproblem-solvingdispatch assistancetracking and documentation
Soft skills
organizational skillscommunication skillsinterpersonal skillsagile thinkingadaptabilityindependencetime management