Fresh Clinics

Medical Director

• Approve and oversee clinical protocols for treatments including botulinum toxin, dermal fillers, IV therapy, and laser services
• Supervise and delegate medical procedures to qualified staff (RNs, NPs, aestheticians) across multiple locations in compliance with state laws
• Issue and annually review written Standing Delegation Orders (SDOs) and Standard Operating Protocols (SOPs) for delegated staff
• Support the Ops team by providing timely signatures and mandatory training certifications to get member supplier accounts active
• Log into the EMR to review a randomized 10% of patient charts monthly to ensure documentation standards are met
• Remain available for critical complications and take responsibility for managing the patient until they are fully recovered
• Attend ongoing webinars and the monthly USA Doctors’ “Morbidity and Most-Excellent-cases” meeting

Medical Director – Aesthetics, Dermatology or Plastics

Events

• Conduct safe, ethical real-time telehealth consultations within the Fresh Clinics App, aligned with AHPRA, TGA, and Medical Board of Australia guidelines
• Provide holistic assessments across metabolic health (weight management), women’s health, and dermatology (hair loss)
• Screen meticulously for red flags, contraindications, medication risks, and psychosocial considerations (including Body Dysmorphia screening where relevant)
• Manage sensitive or complex presentations with empathy and clarity
• Provide evidence-based counselling and health education tailored to each patient
• Prescribe Schedule 4 medicines responsibly in accordance with state-based Poisons legislation and antibiotic/antiviral stewardship principles
• Make sound clinical judgements about when to treat, when to pause, and when to escalate to face-to-face care
• Ensure prescribing decisions reflect long-term patient wellbeing, not short-term fixes
• Provide clear, jargon-free explanations of risks, benefits, alternatives, and lifestyle considerations
• Support patients to make informed decisions without pressure or sales influence
• Empower patients to take control of their health with compassionate, proactive guidance
• Maintain accurate, audit-ready clinical notes aligned with Fresh’s clinical governance framework
• Contribute to case reviews, audits, and continuous improvement initiatives
• Identify safety trends, program improvements, and clinical insights to help shape Fresh Health’s roadmap

Telehealth GP / Nurse Practitioner, Metabolic & Preventative Health

Business Development Rep

• Build and manage your own pipeline, with a focus on small to mid-sized clinic partners.
• Meet and exceed acquisition targets (starting with 10 clinics per quarter, and scaling up), ensuring long-term value for both the clinic and Fresh.
• Communicate the full value of Fresh - from pricing and programs to compliance, support, and growth.
• Conduct discovery, manage objections, and close deals with clarity and care.
• Stay accountable through HubSpot, keeping your activity visible, measurable, and consistently optimised.
• Work closely with marketing, compliance, and onboarding teams to ensure a seamless experience for new clinics.

Medical Director – Aesthetics, Dermatology or Plastics

Telehealth GP / Nurse Practitioner, Metabolic & Preventative Health

Business Development Manager