Project Controls Manager
FTI
Hospital & Patient Services Manager
Fresenius Medical Care
full-time
Posted on:
Location Type: Hybrid
Location: Phoenix • Arizona • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Utilizes knowledge of the clinics, the admissions process and the various supporting programs to promote these to the patient as well as to external customers
- Works with the Patient Admissions Services (PAS) staff to facilitate admissions
- Ensures each patient receives a superior admission experience
- Develops and maintains strong relationships with new and existing partners to build the referral base
- Facilitates and coordinates the admission process for all patients being referred for Dialysis Services
- Collaborates with appropriate physicians and hospital staff to obtain information necessary for outpatient placement
- Provides regular communication to management regarding program status, customer service issues, and obstacles affecting the referral and admissions process
Requirements
- Bachelor’s Degree required
- 2 – 5 years’ related experience; or a Master’s degree with no experience; or equivalent directly related work experience
- Strong interpersonal skills with the ability to develop and cultivate productive relationships, communicate with all levels of peers and management in a respectful and tactful manner
- Ability to respond effectively to sensitive inquiries
- Excellent oral and written communication skills
- Detail oriented with excellent customer service, organizational and interpersonal skills
- Professional appearance required
- Good computer skills with proficiency in Microsoft Office applications
Benefits
- None specified 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceadmissions processoutpatient placementreferral management
Soft skills
interpersonal skillscommunication skillsorganizational skillsdetail orientedrelationship building
Certifications
Bachelor’s DegreeMaster’s Degree
