Determine opportunities to automate, standardize and support business processes and functions across the business unit and various technologies
Function as business IT liaison in accordance with business strategies
Develop and support existing reporting and analytics to deliver cost and productivity savings
Serve as business/technical SME for technologies utilized across Warehouse, Distribution and Transportation (e.g., TruBlu fleet)
Provide business/technical support to Corporate, Supply Chain, Distribution Center personnel for system initiatives, including testing and implementing new technologies, functionality, or user enhancements
Support future system upgrades and execution of new functionality
Develop standardized processes, procedures, SOPs and training materials; provide on-going remote and/or on-site training and lead group training sessions
Assist with the development of KPIs and measurement tools; develop standardized reporting/dashboards as per business needs
Determine opportunities to redesign business processes to achieve better results
Manage and audit master data to ensure proper maintenance and procedures
Troubleshoot and assist users; escalate problems to service providers, IT, or management as needed
Serve as primary day-to-day business/technical contact for technology service providers and distribution/transportation teams
Work with internal departments to source/order devices and with Finance to review/process cell phone invoices and resolve billing issues
Assist in distribution center vehicle management and spearhead initiatives to improve system functionality
Build productive working relationships, assist junior staff, escalate issues, comply with company policies, and assist with various projects as assigned
Ability to travel as necessary to meet supply chain systems demands
Requirements
Bachelor's Degree required
2 - 5 years' operations (distribution, transportation, logistics, supply chain, or manufacturing) experience; or an advanced degree without experience; or equivalent directly related work experience.
Proficient in SAP, SQL, VBA, Tableau and MS Office Suite
Experience in Warehouse Management System (WMS), Transportation Management System (TMS), Vehicle Routing and Scheduling (VRS), Electronic Logging Devices (ELDs)/on-board computers, various mobile applications
Open and willing to learn new products/technologies
High attention to detail and ability to manage multiple, competing priorities simultaneously
Proven analytical and quantitative skills; ability to use data to develop business cases
Demonstrated ability to build strong, influential relationships
Ability to work effectively in a fast-paced global team environment
Initiative and drive for results
Knowledge of transportation, supply chain management, and procurement processes
Good customer focus and team negotiation skills
Ability to travel as necessary
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SAPSQLVBATableauMS Office SuiteWarehouse Management System (WMS)Transportation Management System (TMS)Vehicle Routing and Scheduling (VRS)Electronic Logging Devices (ELDs)data analysis
Soft skills
attention to detailability to manage multiple prioritiesanalytical skillsquantitative skillsrelationship buildingteamworkinitiativedrive for resultscustomer focusnegotiation skills