Freenome

Product Manager

• Develop the vision and product strategy & lifecycle roadmap for cancer screening blood tests.
• Conduct market research (secondary and primary) to analyze market dynamics and unmet needs of patients, payers, providers, and less traditional healthcare delivery channels.
• Ideate and prioritize products that would support patients throughout their cancer screening journey.
• Define product lifecycle roadmaps for prioritized products, taking into account the ecosystem of stakeholders involved.
• Define the user needs for Freenome’s cancer screening blood tests.
• Conduct voice of customer research to document and quantify user needs.
• Collaborate with Freenome’s R&D team to translate user needs into design inputs.
• Work with Freenome’s R&D and clinical development teams to understand how technical capabilities will impact product requirements.
• Develop the go-to-market commercialization plan with cross-functional teams (e.g., medical affairs, marketing, sales).
• Research, analyze, and synthesize overall market data to appropriately segment customers and product selection criteria.
• Assess competitor offerings and commercial strategies to properly position against and compete in the market.
• Lead cross-functional teams to execute on the product and bring a strategic lens to: Inform and guide the team’s activities; Drive cross-functional coordination; Prioritize deliverables and resource needs; Problem solve challenges.

Associate Director – Product Management

Director

• Lead, mentor, and manage the Program Optimization team, setting strategic direction and performance goals to maximize clinical adoption and commercial value
• Design and implement repeatable, high-value program architectures (protocols, workflows, and best practices) for client onboarding and long-term success
• Serve as the senior consulting expert for key clients, translating their clinical, technical and operational needs into concrete, optimized program implementations, and presenting performance dashboards to executive-level stakeholders
• Deeply analyze client clinical workflows to identify and implement changes that maximize testing adherence and patient management efficiency, turning ideas into embedded, sustainable program components
• Partner closely with Sales, Clinical, Product, and Customer Success teams to ensure the smooth transition of clients from contract negotiation to execution and full operational scale
• Develop and track key metrics and performance analytics to measure the efficacy of implemented protocols, ensuring maximum clinical and financial value for clients and Freenome

Senior Director, Strategic Program Optimization

Vice President

• Develop and implement Freenome’s enterprise-wide revenue cycle strategy.
• Build, coach, and develop a high-performing team, fostering a culture of accountability, continuous improvement, and deep customer focus.
• Establish and oversee all processes related to coding, claims submission, reimbursement, and accounts receivable management.
• Oversee the efficiency and effectiveness of intake services including benefit verification, financial counseling, prior authorization, and customer call center operations.
• Partner with Market Access to maintain strong payer relationships, ensuring optimal reimbursement rates and contract compliance.
• Ensure adherence to federal, state, and payer-specific regulations, including CMS and value-based care initiatives.
• Leverage AI, ML, automation, and analytics to improve revenue cycle performance, reduce denials, intake time and overall cost to collect.
• Partner with Sales, Market Access and Commercial Operations leadership to ensure smooth revenue cycle integration with patient care workflows.
• Define, track, and analyze revenue cycle KPIs, drive continuous improvement, and present strategic insights and actionable recommendations to executive leadership.
• Oversee annual budget, ensuring effective allocation of resources to meet organization objectives.
• Build strong relationships with customers by proactively addressing financial challenges and aligning solutions with their operational and clinical needs.
• Serve as a trusted and key contributor to the Finance organization and Senior Leadership Team, actively participating in Quarterly Business Reviews (QBRs) and providing strategic insights on revenue cycle performance, reimbursement optimization, and payer trends.

Vice President, Revenue Cycle Management

Sales Operations Manager

• Own the design and health of core sales dashboards to provide a "single source of truth."
• Analyze performance trends to identify pipeline gaps, conversion bottlenecks, or performance anomalies.
• Translate high-level sales requirements into technical briefs and functional system logic for CRM enhancements (e.g., automated territory management).
• Lead User Acceptance Testing (UAT) for all system updates to ensure alignment with the sales team's specific workflow.
• Proactively identify and deploy AI features to automate manual tasks and improve lead prioritization for sales representatives.
• Serve as the high-level "Help Desk" for the sales team regarding the tech stack (Salesforce, HubSpot, ZoomInfo, etc.).
• Take full ownership of daily data integrity, including managing complex deduplication logic and auditing records.
• Design and build automated outreach sequences and multi-channel cadences for Sales Development Representative (SDR) support.

Marketing

• Execute Go-to-Market (GTM) tactics for new products and indications by delivering integrated campaigns and cross-channel collateral and sales enablement tools that translate complex early-detection science into compelling messaging for PCPs and health system stakeholders.
• Develop and optimize digital marketing campaigns to drive system, HCP and patient acquisition. Oversee paid media strategy, SEO/SEM, email marketing, and conversion optimization. Use data to continuously test, refine, and scale campaigns based on performance.
• Partner closely with the Sales and L&D teams to develop high-impact collateral, training modules, and "objection-handling" tools that accelerate the sales cycle.
• Ensure a consistent, high-integrity brand voice across all physician-facing and patient-facing touchpoints.
• Monitor the competitive landscape (Liquid Biopsy, Cologuard, etc.) to refine our positioning and maintain Freenome’s competitive edge.
• Manage external creative and media agencies to deliver high-ROI campaigns while maintaining a disciplined marketing budget.
• Build relationships with industry/market thought leaders, customers, societies, internal stakeholders and provide key insights to cross-functional teams.
• Design and execute Account-Based Marketing (ABM) strategies to engage referring physicians and healthcare professionals (HCPs). Partner with field teams to identify target segments and develop tailored content that drives referrals and builds brand trust.

Director, Downstream Marketing

Full-stack Engineer

• Lead projects end to end and contribute to impactful platform initiatives that power R&D, operational excellence and business intelligence analytics
• Partner with engineers, scientists, product managers and business teams to identify high-leverage opportunities and build common solutions
• Integrate open-source, enterprise and SaaS technologies into our evolving stack
• Design and ship components of a new platform architecture to enable multi-tenancy, fine-grained data governance, workload isolation and scaling
• Contribute to the growth of our Data Lakehouse platforms, enabling well governed data products for analytical and operational use cases
• Continuously improve the Research Platform to meet our Science’s evolving needs for experimentation, ML Ops, data processing and analysis
• Help shape how we approach data modeling, context engineering and emerging semantic layers to make data easier to discover and to use
• Advocate for a product mindset within Platform and Data engineering at Freenome, focusing on developer effectiveness and platform usability
• Explore and pilot AI-assisted or agentic workflows to enhance individual and team productivity, sharing learnings with the broader organization
• Collaborate through system design, code reviews and pairing, promoting a strong team culture of accountability, learning, and psychological safety
• Support platform users to troubleshoot issues and unblock critical work
• Model Freenome’s values and principles in your work and interactions

Associate Director – Product Management

Senior Director, Strategic Program Optimization

Vice President, Revenue Cycle Management

Sales Operations Manager

Director, Downstream Marketing

Senior Software Engineer