Freelance Latin America

Customer Support

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and issues in a timely and professional manner
• Provide information about products and services
• Process orders and returns
• Update customer information in the system
• Provide feedback to management regarding customer complaints and issues
• Work closely with other departments to ensure that customer service goals and objectives are met

Customer Service Representative

Executive Assistant

• Provide remote administrative, operational, and creative support
• Schedule meetings and appointments
• Manage and organize email inboxes
• Maintain digital and physical filing systems
• Conduct online research
• Handle data entry
• Prepare reports or presentations
• Support social media management or customer communications
• Assist with invoicing and bookkeeping
• Coordinate travel arrangements
• Update CRM systems
• Create content

Virtual Assistant

Recruitment

• Identifying and attracting top talent
• Conducting initial assessments
• Managing interview processes
• Collaborating with hiring managers

Recruiter URU

Android Engineer

• Design and build advanced applications for the Android platform.
• Collaborate with product managers, designers, and other developers to define and implement features.
• Write clean, maintainable, and testable code using Kotlin/Java.
• Work with APIs and third-party libraries to integrate backend services.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and fix bugs, and continuously improve application performance.
• Stay up to date with new Android trends, tools, and best practices.
• Participate in code reviews and contribute to team knowledge sharing.

Android Developer

Account Executive

• Act as primary point of contact throughout sales cycle
• Tailor solutions to client’s needs
• Maintain and expand existing accounts through proactive relationship management
• Work closely with internal teams to ensure smooth implementation and satisfaction

SEO Marketing

• Develop and execute SEO strategies to achieve business goals
• Monitor website performance using analytics tools
• Collaborate with teams to create keyword-rich content
• Perform keyword research and SEO analysis
• Identify technical SEO issues and work with development team

SEO Manager

Marketing

• Developing, implementing, and optimizing marketing strategies
• Managing integrated marketing campaigns from concept to execution
• Analyzing market trends, consumer behavior, and competitive landscapes
• Overseeing the creation of content and ensuring brand consistency
• Collaborating with sales, product development, and creative teams
• Monitoring key metrics such as conversion rates and ROI

Marketing Manager

• Provide high-level administrative support to executives
• Manage complex calendars and scheduling
• Prepare agendas and briefing documents
• Arrange travel itineraries and handle logistics
• Manage internal and external communications

Performance Marketing

• Act / serve as a Paid Media subject matter expert
• Develop, execute, manage and report on paid media strategies that support client goals
• Lead strategic planning sessions and team meetings
• Review deliverables and provide feedback to other team members
• Assist in new business efforts/sales pitches
• Help create and execute educational initiatives for the paid media team such as developing internal resources and training sessions
• Stay on top of new and emerging industry trends, technologies, and platform advancements
• Conduct regular one on one meetings with other members of the paid media team in order to provide guidance and performance feedback
• Work with vendors and agency partners
• Help develop integrated digital marketing strategies in collaboration with other departments and client teams

Paid Media Manager

Social Media Manager

• Building, managing, and expanding the company’s social media presence across multiple platforms
• Crafting a cohesive brand voice
• Designing and executing data-driven content strategies
• Ensuring consistent messaging across all touchpoints
• Planning editorial calendars
• Creating engaging text, image, and video content
• Scheduling and publishing posts
• Actively interacting with followers to foster an engaged online community
• Monitoring industry trends, platform algorithm changes, and competitor activity
• Tracking metrics such as reach, engagement, click-through rates, and conversions

Accounting Manager

• Work with bookkeeping software to manage day-to-day accounts receivable and accounts payable.
• Receive and record cash, checks, and vouchers; reconcile bank account statements.
• Handle payroll, make purchases, prepare invoices and keep track of overdue accounts.
• Produce reports, reflecting profit and loss statements, financial statements and balance sheets.
• Keep management informed and up to date through presentations and reports.
• Remain vigilant against fraud and inaccuracy by checking over figures and reports frequently.

Accounting Clerk

Backend Engineer

• Design, develop, and maintain back-end services, APIs, and databases.
• Build scalable systems that handle high volumes of requests and data.
• Implement security and data protection best practices.
• Optimize application performance and troubleshoot issues.
• Work closely with front-end developers and other stakeholders to integrate user-facing elements.
• Manage database schemas, queries, and migrations (SQL and/or NoSQL).
• Write clean, maintainable, and testable code.
• Contribute to code reviews, system architecture, and technical documentation.

Back End Developer

Frontend Engineer

• Develop, test, and deploy responsive websites and web applications.
• Write clean, maintainable, and efficient code (HTML, CSS, JavaScript, etc.).
• Collaborate with designers, product managers, and other developers to deliver high-quality solutions.
• Optimize websites for speed, scalability, SEO, and accessibility.
• Debug issues, troubleshoot errors, and implement fixes promptly.
• Stay updated with emerging web technologies, frameworks, and best practices.
• Integrate APIs, third-party services, and back-end systems when needed.
• Maintain documentation and ensure version control with Git.

Web Developer

• Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
• Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules and maintainability of the code.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
• An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.

Front End Developer

Support Engineer

• Respond to customer inquiries via phone, email, and chat, resolving issues promptly.
• Diagnose and troubleshoot technical problems related to hardware, software, and networking.
• Document all interactions and resolutions accurately in the ticketing system.
• Escalate complex problems to relevant technical teams when needed.