Freelance Latin America

IT Support

• - Install, configure, and maintain Microsoft 365, Google Workspace, and AWS environments.
• - Administer and maintain Windows Server and other server infrastructures.
• - Troubleshoot advanced issues across Windows, Linux, macOS, and server systems.
• - Manage local networks, IP addressing, DNS, and email systems.
• - Install and maintain antivirus, firewall, VPN, and security tools (e.g., Cisco Meraki, Sophos, SentinelOne, Todyl).
• - Configure and manage remote connection tools (e.g., ConnectWise, Datto).
• - Administer backup and virtualization platforms (e.g., Datto, MSP360, NinjaOne).
• - Optimize and scale hardware and software solutions based on client needs.
• - Evaluate and compare IT services to recommend the most effective solutions.
• - Create detailed troubleshooting documentation and maintain system records (e.g., ITGlue).
• - Manage and maintain ticketing systems (e.g., Autotask, Syncro, ConnectWise).
• - Automate tasks using scripting or programming languages where applicable.
• - Provide excellent customer service while managing ticket activity efficiently.

IT Support Level 3

Account Manager

• Communicating with clients by phone, through email and face-to-face
• Building strong client relationships to maintain old business and acquire new customers
• Collaborating with various internal departments to ensure they fulfill all customer requests
• Resolving complaints and keeping track of all processes that pertain to the client’s desires
• Acting as the client’s representative in a firm to ensure their demands are met
• Collecting and analyzing data concerning consumer behavior to understand changing needs

• make sure a company’s customers are happy
• ensure their needs are understood and addressed
• request fulfillment from internal departments

Android Engineer

• Design and build advanced applications for the Android platform.
• Collaborate with product managers, designers, and other developers to define and implement features.
• Write clean, maintainable, and testable code using Kotlin/Java.
• Work with APIs and third-party libraries to integrate backend services.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and fix bugs, and continuously improve application performance.
• Stay up to date with new Android trends, tools, and best practices.
• Participate in code reviews and contribute to team knowledge sharing.

Android Developer

Backend Engineer

• Design, develop, and maintain back-end services, APIs, and databases.
• Build scalable systems that handle high volumes of requests and data.
• Implement security and data protection best practices.
• Optimize application performance and troubleshoot issues.
• Work closely with front-end developers and other stakeholders to integrate user-facing elements.
• Manage database schemas, queries, and migrations (SQL and/or NoSQL).
• Write clean, maintainable, and testable code.
• Contribute to code reviews, system architecture, and technical documentation.

Back End Developer – BRA

Back End Developer

Data Entry

• Input data from source documents accurately and efficiently.
• Verify data accuracy by cross-checking information.
• Maintain and update databases and records.
• Identify and correct data discrepancies.
• Organize and store documents digitally and securely.
• Generate reports and retrieve data as requested.
• Assist in data analysis and reporting tasks.
• Maintain confidentiality of sensitive information.
• Collaborate with team members to ensure data consistency.
• Perform regular backups to secure data integrity.

Data Entry, BRA

Data Entry VEN

Video Editor

• Take the raw footage shot by a film crew and Director and turn it into the final product.

• Take the raw footage shot by a film crew and Director and turn it into the final product

Video Editor – BRA

Operations

• Overseeing operational processes
• Managing budgets
• Monitoring performance metrics
• Implementing process improvements

Operations Manager

Graphics Designer

• Create compelling visual content that communicates a brand’s message effectively
• Produce high-quality visuals across multiple platforms and formats
• Work on digital and print media including social media graphics, website layouts, and online advertisements
• Collaborate with marketing teams and other stakeholders to conceptualize and execute design projects
• Adapt designs for different formats and devices ensuring visual consistency and usability
• Maintain brand asset libraries and prepare files for print or digital publication

Graphic Designer, VEN

• Ensure team’s day-to-day activities align with organization’s objectives
• Oversee operational processes and resource management
• Develop and optimize workflows
• Train and mentor employees
• Problem-solve and address operational challenges

Frontend Engineer

• Develop, test, and deploy responsive websites and web applications.
• Write clean, maintainable, and efficient code (HTML, CSS, JavaScript, etc.).
• Collaborate with designers, product managers, and other developers to deliver high-quality solutions.
• Optimize websites for speed, scalability, SEO, and accessibility.
• Debug issues, troubleshoot errors, and implement fixes promptly.
• Stay updated with emerging web technologies, frameworks, and best practices.
• Integrate APIs, third-party services, and back-end systems when needed.
• Maintain documentation and ensure version control with Git.

Freelance Latin America

IT Support Level 3

Account Manager

Account Manager

Android Developer

Back End Developer – BRA

Back End Developer

Data Entry, BRA

Data Entry VEN

Video Editor

Video Editor – BRA

Operations Manager

Graphic Designer, VEN

Operations Manager

Web Developer

Web Developer