Account Manager
Freelance Latin America
full-time
Posted on:
Location Type: Remote
Location: Colombia
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About the role
- Ensure customers are happy to continue doing business
- Communicate with clients to understand and address their needs
- Collaborate with internal departments for customer request fulfillment
- Resolve client complaints and track processes
Requirements
- Flexible enough to handle a variety of duties
- Strong client relationship management skills
- Ability to communicate effectively via phone, email, and face-to-face
- Experience in analyzing consumer behavior
- Problem-solving and complaint resolution skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
client relationship managementeffective communicationproblem-solvingcomplaint resolutionflexibilitycollaborationcustomer serviceanalytical skills