Caregiver Benefits Specialist I
FreedomCare
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $21 - $23 per hour
About the role
- Ability to support and clearly and thoroughly explain existing HR initiatives, policies, and procedures, mainly relating to benefits
- Provide clear and thorough information to caregivers while navigating through multiple platforms
- Manage questions from Caregivers with grace and tact, with a strong emphasis on providing a positive employee experience in every interaction
- Employment verifications, disability forms
Requirements
- 3+ years of experience in an Benefits position covering several HR-related tasks, including benefits, employee onboarding, HR policies and payroll
- High Volume Phone Experience
- Exceptional verbal and written communication skills
- Strong critical thinking, problem solving, and decision making skills
- Ability to multitask and prioritize with a strong sense of urgency
- Detail-oriented
- Bilingual Spanish preferred
- Familiarity with Salesforce
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR policiesemployee onboardingbenefits administrationpayroll processingemployment verificationdisability forms
Soft Skills
verbal communicationwritten communicationcritical thinkingproblem solvingdecision makingmultitaskingprioritizationattention to detailtactcustomer service