Franki

Account Executive, SMB

Franki

full-time

Posted on:

Location Type: Remote

Location: CaliforniaTexasUnited States

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Salary

💰 $65,000 - $70,000 per year

About the role

  • Prospect for new clients within the local independent business sector, with a specific focus on hospitality, to expand Franki's customer base.
  • Qualify potential clients by assessing their needs and the fit with Franki's suite of products, ensuring efficient allocation of sales efforts.
  • Maximize the retention of customers to minimize churn, and you maximize revenue per customer.
  • Manage and nurture a book of business with disciplined pipeline management, keeping track of all customer interactions, deal stages, and potential revenue.
  • Drive the full sales cycle from initial contact to closing deals, primarily through inside sales techniques such as cold calling, email campaigns, and virtual meetings.
  • Become an expert in Franki's suite of products and services, understanding in detail their value proposition for the hospitality sector.
  • Gather and provide feedback to the leadership and product development teams on market trends, customer needs, and product performance.
  • Collaborate closely with the Head of Sales and other team members to align on sales strategies, share best practices, and ensure a cohesive approach to meeting sales targets.

Requirements

  • Bachelor’s degree or 3+ years of outbound sales experience
  • 1+ year of outbound sales experience, ideally in the hospitality sector.
  • Proficiency in G-suite products and email communication.
  • Experience with Salesforce, HubSpot, or similar sales CRM systems.
Benefits
  • Remote work: Our team works remotely across the US but primarily PST time zone; we travel together several times a year for company kick-offs and mid-year meetings.
  • PTO: 15 days per year, plus additional PTO between Christmas and the end of the year (25th Dec - 31st Dec). Additionally, we recognize 11 public holidays per year.
  • Medical, dental & vision: We cover 100% of Medical, Vision, and Dental insurance costs for employees.
  • 401(k)
  • Equipment: Computer & technology equipment applicable to your role.
  • Monthly Stipend: $40 (Tax-free) to cover home office expenses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
outbound salespipeline managementcustomer retentionsales cycle managementcold callingemail campaignsvirtual meetings
Soft skills
client qualificationcustomer interactioncollaborationfeedback provisionstrategic alignment
Certifications
Bachelor’s degree