U.S. Client Relationships shaping and sustenance. Strategically drive new business in a healthcare account in close synergy with Solution & Delivery teams to manage assigned sales and margin targets
Connect the dots across the client company performance, operating model, internal value chains and industry knowhow (healthcare)
AI/ Gen AI Demand generation and demand shaping, with commercial advancements AI/ Gen AI Use Cases Development: Identify business improvement opportunities and develop compelling use cases for AI/ Gen AI solutions
Build proposals, for solutions tailored to client needs and technical constraints (cloud stack, APIs, security, etc.)
Collaborate with the account consulting team in India and Fractal capabilities leadership, to shape AI solutions entailing services, accelerators and/or products
Commercial structuring: In line with Fractal’s objectives to shift towards outputs-based and subscriptions-types pricing, in collaboration with Fractal Finance and Capabilities leadership

Requirements

10-18 years of relevant experience in customer success, account management or presales in Consulting Services, encompassing Analytics offerings (BI, AI ML, Gen AI, Cloud Tech)
Demonstrated ability to drive account growth in scaled accounts, develop strong client relationships and execute pre-sales activities
Willingness to work in a siloed manner, i.e., alone at client site with a geographically distributed team (EU, India) structure in a fairly challenging environment
Strong understanding of business processes and the ability to derive insights from various data sources
Excellent communication and interpersonal skills, with an emphasis on relationship building with Director & VP-level clients
Ability to work collaboratively with teams across different functional areas

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) plan
11 paid holidays
12 weeks of Parental Leave
Free time PTO policy

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AIGen AIAnalyticsBIMLCloud TechAPIscloud stacksecuritybusiness improvement

Soft Skills

customer successaccount managementpre-sales activitiesrelationship buildingcommunicationinterpersonal skillscollaborationinsight derivationadaptabilityproblem-solving