
Solutions Engineer
Foxit
full-time
Posted on:
Location Type: Hybrid
Location: Skopje • North Macedonia
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About the role
- Run discovery with customers and partners to understand goals, workflows, constraints, and success criteria.
- Design solution approaches using Foxit products, including integrations with customer systems (identity, security, cloud, enterprise apps).
- Deliver clear, customer-relevant demos, workshops, webinars, and proof-of-concepts.
- Support RFIs/RFPs and technical questions, and help customers evaluate Foxit confidently in English and your major language.
- Troubleshoot technical issues during evaluations and early rollout - bring in Product/Engineering when needed.
- Create and maintain reusable demo setups, technical documentation, and best-practice guides.
- Spot risks early (security, architecture, feasibility, rollout) and propose mitigation before they slow down a deal.
- Support Customer Success and Renewals with technical input for adoption, upsell/cross-sell, and renewal success.
Requirements
- English is a must: fluent spoken and written.
- Major language is a must: high level to native fluency (C1–C2 / native). French and/or Spanish preferred, German or other major European languages also considered.
- Experience in Pre‑Sales / Solutions Engineering / Systems Engineering or a similar customer-facing technical role (software or SaaS).
- Strong foundation in solution design and secure architectures (cloud/IT infrastructure, integrations, security best practices).
- Comfortable working & troubleshooting across Windows, macOS, iOS, and Android environments.
- Able to translate business needs into technical requirements and a practical solution plan.
- Confident communicator and presenter, someone who can simplify complex topics for any audience.
Benefits
- Visit us at https://www.foxit.com
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solution designsecure architecturescloud infrastructureintegrationstechnical documentationtroubleshootingproof-of-conceptsRFIRFPcustomer evaluations
Soft Skills
confident communicatorpresentersimplifying complex topicscustomer-facingrisk assessmenttechnical inputcollaborationproblem-solvingadaptabilitycustomer success