Four Seasons Hotels and Resorts

Accountant

• Responsible for supervising other areas within the Finance Department under the direction of the Assistant Director of Finance, including payroll, accounts payable, and general cashiering in accordance with all related local and corporate policies and procedures.
• Support Assistant Director of Finance with maintaining the effectiveness of internal controls to safeguard the resort's assets and resources.
• Actively support other department managers with matters dealing with labor standards, payroll, and other issues that may arise.
• Assist and supervise the efforts, quality, and timeliness of all aspects of payroll, accounts payable, and general cashiering or other areas as directed by the Assistant Director of Finance and Director of Finance.
• Assist with developing the Finance Department staff to aid the company's future growth.
• Understand and possess a working knowledge of the Accounting & Finance Manual.
• Intermediate understanding of Month-End Process, including but not limited to preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principles.
• Ensure that income is properly recorded, and an accurate and timely Daily Revenue Report is generated.
• Ability to direct the efforts, quality and timeliness of all aspects of the payroll, general ledger, accounts payable and general cashiering.
• Maintain harmonious and professional relationships with all departments and Home Office.
• Assist in other areas of the accounting office as needed.

Staff Accountant

Full-stack Engineer

• You'll work across our stack to build features that measurably improve our users' lives.
• Building and iterating on products based on real user behavior and outcomes
• Collaborating with our clinical team to understand user needs and translate them into technical solutions
• Using data to validate assumptions and measure the impact of your work
• Contributing to our AI-powered features by:
• Building applications that leverage LLMs to provide personalized patient support
• Creating intuitive interfaces that make AI capabilities accessible to clinicians
• Implementing and testing prompt engineering strategies
• Integrating AI services to enhance healthcare delivery
• Working with our broader tech team to translate clinical insights into user-facing features
• Improving core user flows like signup, scheduling, chat, discovering food options, and telehealth visits
• Making the healthcare ops side of the platform more efficient - from eligibility and benefits checking to billing claims

Software Engineer – All Levels

Sales

• Sell a cluster of South Florida Luxury Hotels including Four Seasons Resort Palm Beach, Four Seasons Hotel and Residences at The Surf Club and Four Seasons Hotel and Residences Fort Lauderdale
• Act as an extension of the Sales Team to create individualized experiences through direct sales and pre-arrival engagement
• Convert reservations and maximize revenue from inquiries (phone or electronic) for rooms, suites, private residences, spa, dining, and other revenue centers
• Capture sales from incoming reservation calls and coordinate details of each booking following reservation standards, processes, and procedures
• Receive and answer Web, e-mail, WRO, Trust, Internal Sales & Executive Office, FIT and Wholesale ResCom; confirm and correspond as needed
• Answer incoming PBX calls, route calls, and manage Four Seasons chat in a timely and friendly manner
• Handle guest inquiries and interactions, accommodate special requests, and resolve complaints per Four Seasons policy
• Complete pre-arrival reservation detail processes including billing, non-guaranteed ResCom, dinner ResCom, spa ResCom and waitlisted ResCom
• Support Group Room Coordinator and Guest Recognition Specialist as needed
• Accept and deliver wake-up calls, messages, and faxes; handle overflow HotSOS calls for other departments
• Comply with Four Seasons standards for sales and marketing and collaborate professionally with co-workers
• Monitor and respond to hotel fire control panel and emergency safety situations; respond according to the crisis management plan
• Based at Four Seasons Resort Palm Beach (PBF) and reports to the Senior Director of Reservations; travel to South Florida properties as required

Staff Accountant

Software Engineer – All Levels

Reservations Sales Specialist